3905 volume very low

[bradley.huet]

Hi

I have an issue with call volume on 3905 being extremely low. Is there any way of increasing the volume of the handsets beside the volume up and down keys on the phone. All the phone volumes are at maximum but the volume is very low. We using CUCM 8.6 as call processing server the firmware on the is 9.2.2.0

Any suggestion would be great

[guillermocastellogarcia]

Hi Bradley,

we experiencing the same problem in one of our projects and we don't really know the problem.

Hope someone can explain it.

Thank you!

Guillermo

[ronpatel]

Hi

We have following bug raised for the issue.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCue47452

Regards
Ronak Patel

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[bradley.huet]

Hi Ronak

Thanks for this. Is this issue still going to be addressed.

[Rob Huffman]

Hi Bradley,

+5 to Ronak for kindly identifying this bug

This bug is marked as "Open & severity level 2 - Severe"

So this is actively being worked on

CSCue47452 - Low volume seen on the 3905 IP phones due to issue on DSPs

Description

Symptom:
Low volume seen on the 3905 IP phones due to issue on DSPs
Conditions:
Low Volume constantly seen on the 3905 IP phones, for incoming and outgoing calls.
Workaround:
None,  you may try to RMA the Phone and test

First Found in:                          (1)

9.2(1)

Status:

Open

Last Modified:

Feb 09,2013

Product:

Cisco Unified IP Phone 6900 Series

Platform:

Dependent

Severity:

2 - severe

You can mark this in your Bug watch via the Bug Search Tool and be notified when

a fix is available.

https://www.cisco.com/cisco/psn/bssprt/bss

Cheers!

Rob

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Time waits for no one, no favors has he" 

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