Calling party transformation not reflecting in the call log

[geeta.kumari1]

Hi All,

For incoming calls to CUCM via MGCP gateway , I have created calling party transformation pattern which prefix the access code that can be used to dial out from either missed call or received directory. The calling party transformation CSS is applied over the phone device pool.

When the user receives call it finds the proper calling number with access code but in the missed/received call directory the number is saved/visible without the access code.

CUCM version is 8.6

Any advise on this ?

Regards,

Geeta

[Ayodeji Okanlawon]

Your understanding of this is a little upside down :)

Your calling party xformation is used to localize the call, ie present the call to the phone in a format the user is used to. For the call history logs, the call needed to be globalized first with your apprioprate prefix before you apply calling party xformation

Since you are using a MGCP gateway, here is what you can do:

1. create the xformation pattern in CUCM and add the necessary prefix

eg.define your xformatiom pattern for all inbound calls eg 07XXXXXXX, set to prefix 9---at this point the call is globalized..the stored data in cucmdb will be 907XXXXXX

2. On the incoming calling party settings...Set the CSS that has access to the xformation pattern's partition

3. Next configure a new xformation pattern with 9.07XXXXX in a different partition, set it to strip predot
4. configure a new calling party xformation css, that has access only to the new 9.07xxxx xformation..assign this to the phones...here before the call is presented to the phones, the 9 is stripped...hence the user sees normal calls.

NB That for the CSS to be used you have to uncheck the use device pool CSS..

So when the call comes into the gateway, incoming calling party xformation CSS applies the configured prefix, this is then stored in CUCMDB so phones can access it for missed calls and redials, however before the call is presented to the phones, the calling party xformation CSS is used to localize the call to whatever format you want the phone to see

[geeta.kumari1]

Hi Ayodeji,

So I need to apply calling party xformation CSS at gateway and at the phone device page.

I will try this.

Regards,

Geeta

[Mohammed al Baqari]

+5 Ayodeji

Geeta,

As pointed above they need to be separate CSS. 1st globalize on the gateway then localize on the phone.

Refer to this link for more understanding.

https://supportforums.cisco.com/document/12676011/globalized-dialplan-implementation