09-04-2013 10:37 PM - edited 03-16-2019 07:13 PM
Good day, how to set the cost of the call in Call Manager 9. Thank you in advance.
09-04-2013 11:47 PM
Hi Vitali,
Can u explain your concern in detail?
regds,
aman
09-05-2013 12:14 AM
Yes, I want to generate report on the cost of calls by department and the type of communication. For example GSM Cost per minutes -0.85 cent; International cost per minutes- 1$.
09-05-2013 01:57 AM
Hi Vitali,
I think your requirment is achievable by thrid party solution since u need to generate the reports on basis of total calls made along with tariff as per SP.
Can u refer the Document TOP N Reports which I still doubt will fulfil your requirment?
Top N Charge reports the users who made the maximum charge for the specified date range. If you are
a manager, the report includes the top charges for all calls that users who report to you made during the
specified period. If you are a CAR administrator, the report includes the top charges for all calls that all
users on the system made for the specified period. You can generate each Top N Charge report with
options to show the information by individual users, by destinations, or by all calls
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/8_5_1/car/carustop.html
If anybody has an idea, please advice.
regds,
aman
09-05-2013 02:24 AM
09-05-2013 10:47 PM
09-05-2013 11:13 PM
Hi ,
Can u check under report Config ---rating engine
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_0_1/car/carrport.html#wp1095029
regds,
aman
09-05-2013 11:35 PM
09-05-2013 11:52 PM
Hi,
you need to configure Dial Plan [system---system parameters---- Dial Plan config] and top N by Charge Call Types but your requirement would be met I doubt ?
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/8_5_1/car/carsycfg.html#wpxref87927
regds,
aman
09-06-2013 12:32 AM
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