cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
282
Views
5
Helpful
1
Replies

Callmanager service restart often with trace dump

matthewik.lee
Level 1
Level 1

Hi,

Callmanager version 8.0.3.20000-2 and it will restart from time to time with trace dump. The backtrace portion of the dump analysis:

backtrace
===================================
 #0  0x0f0b4468 in ?? ()
#1  0x095f960b in SIPCdpc::uploadVCRifRequired (this=0xf2a12c0, ccmFeatureData=@0x3473854) at ProcessSIPCdpc.cpp:28174
#2  0x095fa382 in SIPCdpc::sendCcRelInd (this=0xf2a12c0, causeValue=46, pid=@0xf2a5c24) at ProcessSIPCdpc.cpp:28878
#3  0x095fac26 in SIPCdpc::stop_indication_CcDisconnReq (this=0xf2a12c0, s=@0xf0b4470) at ProcessSIPCdpc.cpp:10545
#4  0x0967d524 in SIPCdpc::fireSignal (this=0xf2a12c0, sdlSignal=@0xed99b68) at /view/BLD-cm_respin_8_0_3-cct-ccm-d/vob/ccm/Common/Include/Sdl/SdlProcessBase.hpp:178
#5  0x0a2c2aff in SdlProcessBase::inputSignal (this=0xf2a12c0, rSignal=0xed99b68, traceType=SdlSystemLog::SignalRouterThread, highPriority=0, normalPriority=6, lowPriority=0, veryLowPriority=0, lazyPriority=0, dbUpdatePriority=0) at SdlProcessBase.cpp:398
#6  0x0a2c9eea in SdlRouter::callProcess (this=0xb7acc6a8, _sdlSignal=0xed99b68, _deleteSignal=@0x3473d07, _traceType=SdlSystemLog::SignalRouterThread, _hp=0, _np=6, _lp=0, _vlp=0, _lzp=0, _dbp=0) at SdlRouter.cpp:386
#7  0x0a2c990f in SdlRouter::scheduler (sdlRouter=0xb7acc6a8) at SdlRouter.cpp:296
#8  0x00372bff in ACE_OS_Thread_Adapter::invoke (this=0xb5b2d870) at OS_Thread_Adapter.cpp:94
#9  0x003330af in ace_thread_adapter (args=0xf0b4470) at Base_Thread_Adapter.cpp:137
#10 0x004233cc in start_thread () from /lib/tls/libpthread.so.0
#11 0x0097696e in clone () from /lib/tls/libc.so.6
 ====================================

Doing some research, it seems be the bug: CSCth64559.

If it is the hit of this bug, just wondering is there any way to descrease its occurrences before do the upgrade.

  

Thanks. Matthew

1 Reply 1

Manish Gogna
Cisco Employee
Cisco Employee

Hi Matthew,

Since you are running cucm 8.0 which has numerous bugs you should upgrade the callmanager to one of the fixed versions.

Manish