IP Telephony and Phones

Users at one single site are complaining of poor call quality, the MOS is in the high ones. Does everything look OK from the gateway side? Wondering if packets are already marked as EF coming in. Cisco IOS Software, 2800 Software (C2800NM-SPSERVICESK...

Hi Several times, the output of show isdn status is normal, but after restarting cucm and its mgcp gateway router, State = MULTIPLE_FRAME_ESTABLISHED does not appear when show isdn status. After removing isdn bind-l3 ccm-manager in the router and add...

Good afternoon - I have ran into a bit of a snag with my callmanger syncing with LDAP. I am running CCM version 9.1.2.12900-11. I had an account syncing to our the root of our domain, looking at the ipPhone field in the AD user account. What I didn't...

Hello,I'm using Line/Device calling search spaces and understand the need and purpose of the secondary forwarding CSS (at least I thought I did).   What I was not aware was that the forward busy and no answer would not use the combined search spaces....

Hi Guys, The Customer complained that the specific site is presenting the follow problem: Calls to mobile phones missed not go to mailbox. I verified that the parameters about CallManager and Gateway Voice, and the configuration is the same to the a...

I have an IP7970 phone with SIP firmware that works fine except that the handset speaker volume is very very low even if the volume settings is at max, the sound can be only heard when surroundings are completely quiet. Speakerphone volume is fine. W...

Hello: I have the following issue: I am trying to donwload this logs: -      “Event Viewer – Application Logs”, from all nodes-           “Event Viewer – System Logs”, from all nodes-          “Cisco CallManager” ,(Detailed) from all nodes  I have ...

Dear Team, I would like to know how to order CUCM, CUC and UCCX smartnet and Shared support for Software. If I order support for UCS server where the application is installed can I get software support (Eligibility to open TAC) for applications. Ver...

hi Our cisco UCS servers will be end of support next year. We have in our datacenter big HP servers with VMWARE. Is it possible to use them to install cisco IPT solution or we must buy new UCS servers from cisco ?  

Hi,I am trying to install a DX80 firmware and it fails on the file verification where it says the file is invalid. As mentioned in the guide, i have installed the device pace - cmterm-devicepack9.1.2.14089-1.cop - for CUCM.I tried to download couple ...

Hi I need help in writing a SIP normalization script for UCM 10 i am receiving the SIP info as REFERRED-BY: < sip:YYYY;c=ms-ova-data;v=1.0;Extension=XXXX> when i need it in this formatREFERRED-BY: < sip:XXXX@Marnix Coosemans;c=ms-ova-data;v=1.0; ...

Hi Anyone can send a link to explain how to use router to simulate PSTN? I got some configuration on router to simulate PSTN. but it is difficult to understand them. Thank you