IP Telephony and Phones

Resolved! How to change recorded message in CCUM 8.x

Experts, I am dealing with problem of changing our welcome message and I can't find how I can do that. I have already recorded message in CCIT- U-LAw, sample size 8-bit, rate 8 kHz, and need to replace the current one. I know the old java needs to be...

7841 Softkeys not changing

My softkey templates for 7841 SIP phone will not change when connected. Is there a firmware update that will take care of this? Current Active Load ID: sip78xx.10-2-1-12SR1-4 Any suggestions?

Resolved! Cisco Unified Communication Manager VPN Tunnel Centralized model

How to configure 2911 as gateway at remote site location? Proposed deployment model Cisco ASA5505>Cisco 2911 Router/Gateway> Cisco 3850 Switch. PSTN connected to 2911. Phones will register with Call Manager at Host site. Internal calls should route a...

Resolved! Enhanced Location CAC and regions

Hi guys, I have read the Cisco Collaboration System 10.X SRND chapter about Call Admission Control to have a better understanding of the way intercluster CAC should be defined. I have come to the conclusion that the design that best fit with my archi...

Resolved! CUCM publisher subscriber call processing failover

Hi All, I need some opinions on the failover roll of pub & sub, and how best to design failover based on their setup. We have 2 units of BE6k:- one in HQ, andanother in RemoteSiteA Total of 900 Ip phones:- 700qty in HQ,200qty in RemoteSiteA Each site...

incomming call from PSTN showing "Unknown Number" on display

Hi All, i have 3 pstn line and 1 PRI line. PSTN lines are connected using FXO ports. when someone call to PSTN lines, the ip phone showing "Unknown Number" on the display, but when someone call PRI line the caller id is showing on the display.. voic...

Resolved! Trunk group

Hi voice team,i´d like to know how to configure a trunk-group in the router with 2 links E1 - R2-Digital, Attached is the running-config.

Resolved! Help!! Incoming call to cucm come with error call disconnected error cause = 1

Hi All, Please help me to identify the problem i have a cucm with 2 voice gateway (router). outgoing call to the pstn do work. but the incoming keep disconnected with debug error cause = 1 i searched for the error in the internet error cause 1 means...

CUCM, Unity Connection , Presence upgradation from 10.5.2.12901-1 to 11.x

Hi All, Greetings.... We are planning to upgrade CUCM, Unity Connection , Presence upgradation from 10.5.2.12901-1 to 11.x. I found it to be a standard upgrade. But can someone provide step by step procedure document for pre requisites and other pr...

2n Helios IP Force - CUCM v9.1

Has anyone successfully connected the Helios IP Force in CUCM v9.1? I have the one-button model and have been unsuccessful getting the device to communicate with CP8945. I have probably every piece of documentation found online but I have yet to succ...

Call Forward on ISDN to IP Gateway

Good Afternoon, I have an issue and I'm not sure that there is a solution but I figured I would ask the forum. I have an ISDN to IP gateway (cisco 3945 Version 15.1 with UC license) which allows my older PBX (ISDN-PBX), which can only handle a T1, to...

ESXi version 6.0 Supports CUCM 10.5

In Customer Setup they have cisco B200 blade, installed ESXi version 6.0. Please let me know which OVA files we need to download for CUCM 10.5 that support ESXi 6.0

Cannot insert gateway via BAT

Hello Everyone, I am struggling to insert a MGCP gateway (2921) in BAT using csv file. I had to manually create the gateways without the FXS and FXO ports and then upload the csv file (if i don't manually create, upload succeeds but no gateway is cre...

CSCus33571 - TNP POODLE vulnerability evaluation - CVE-2014-3566

Hey guys I know the site states there is no workaround but wanted to see if there was any others out there that may have already disable ssh on the endpoints and may be running a security check or packet capture and still see requests being accepted ...

Remote Access Requirements for Cisco Jabber Voice

Hi everyone! Hi have the following doubt respect to Cisco Jabber Voice. 1. If I have the BE6000 installed with CUCM, Presence&IM, ExpresswayC and ExpresswayE and my Firewall is a Checkpoint, I need the Checkpoint VPN Client installed in the smartphon...

IP Telephony and Phones

Forum Posts

Resolved! How to change recorded message in CCUM 8.x

7841 Softkeys not changing

Resolved! Cisco Unified Communication Manager VPN Tunnel Centralized model

Resolved! Enhanced Location CAC and regions

Resolved! CUCM publisher subscriber call processing failover

incomming call from PSTN showing "Unknown Number" on display

Resolved! Trunk group

Resolved! Help!! Incoming call to cucm come with error call disconnected error cause = 1

CUCM, Unity Connection , Presence upgradation from 10.5.2.12901-1 to 11.x

2n Helios IP Force - CUCM v9.1

Call Forward on ISDN to IP Gateway

ESXi version 6.0 Supports CUCM 10.5

Cannot insert gateway via BAT

CSCus33571 - TNP POODLE vulnerability evaluation - CVE-2014-3566

Remote Access Requirements for Cisco Jabber Voice

Congratulations to the Event Top Contributors Class of 2024!

Cisco + Splunk: It's a new day for your data.

A new chapter of the Spotlight Award begins!

Join us in Celebrating the New Year and the Nov.-Jan. Winners!

Announcing Resources That Guide You to Success

Using a used phone as a replacement

Calls Transfer to Users with No Voicemail

Beeping tone insart while agent on call

ATA191 Not Dialing Digits Pressed

caller ID on 911 and forwarded calls issue

I am able to access 8841 via browser but cannot change any config

Using VG-400 For PSTN Connectivity

Setting a Background Image on KEM with Cisco 8865 MPP [closed]

Moving from a 2800 router to a 4300 setup as a SIP to PRI Adapter

calls from unknown numbers, how to block in cucm