03-06-2018 01:38 PM - edited 03-17-2019 12:21 PM
Al agregar un dispositivo de sala Room Kit Plus muestra el siguiente error:
Camera is not paired with codec and may need a software upgrade. Please check camera to codec connection.
Como puedo solucionarlo?
04-10-2018 01:16 PM
Did you ever get a resolution to this issue? We are having the same problems.
Thanks,
Joe
04-10-2018 02:16 PM
We resolved this by upgrading the codec, and powering down the quad camera and powering it back on...it then updated its firmware.
Thanks,
Joe
06-20-2018 06:09 AM
Reboot, Downgrade, Upgrade.
Sometimes cameras got stuck in the upgrade process.
I my experience one of the action above usually solve the problem
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