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Can not access CUE web GUI uc540

dwayne rattan
Level 1
Level 1

interface Integrated-Service-Engine0/0

ip unnumbered Loopback0

ip virtual-reassembly in

service-module ip address 10.1.10.1 255.255.255.252

service-module ip default-gateway 10.1.10.2

and

ip route 10.1.10.1 255.255.255.255 Integrated-Service-Engine0/0

already checked the flash everything is there, have ip http server and secure-server with authentication local

I can ping the service module but when i put the ip address in the browser the webpage does not open

anyone else has this problem?

I have troubleshooted by factory restore default and reloaded the voice module

5 Replies 5

Jorge Armijo
Level 4
Level 4

Can you access the CME GUI?

By any chance, are you using Inspection on the UC540? If so, you may add HTTP and HTTPS.

--
Jorge Armijo

Please remember to rate helpful responses and identify helpful or correct answers.

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.

paolo bevilacqua
Hall of Fame
Hall of Fame

Open terminal to CUE and verify what is going on from that side.

Hey guys

Yes I can open the CME GUI and I am using inspection it has "ip inspect name SDM_LOW https" but not http can that be a issue ? I have also check the status of the service engine and it is ready state. the service-engine session also opens

Hi,

Yes, it is a possibility, please try adding HTTP to the Inspection and let us know!

--
Jorge Armijo

Please remember to rate helpful responses and identify helpful or correct answers.

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.

hi

It looks like it is a routing issue! The router in question is located a remote site and I am using teamviewer to access a machine that is connected to that router. The wifi is on to allow me teamviewer access but when wifi is on i get the error i asked the customer to turn of the wifi and login and let me know what happens and it works. However I need the wifi enabled to do my job. The wifi routers to another router with a subnet interface is the gateway used by the data vlan.