Can not send fax...showing Scheduled to be Sent

[KpaH4iTooo]

Hi,

I am using RightFax 9.4 (Business Edition). The topology of the solution is PSTN/FAX-->VG-->CUCM via H.323-->RightFax

From the Fax server I am unable to send any fax. Using Fax uitity while sending fax it shows Scheduled to be Sent.

I am using SR140. In the Brooktrout I configured the CUCM as default  h.323 gateway. also in CUCM configured fax server as h.323 gatway. I am  suspecting that my VG configuration may have some problem.

I start wireshark on fax server and that is no activeties after Sent fax from FaxUtil.

[KpaH4iTooo]

That is all OK now, the faxes are send OK. The connection scheme - GW-sip-Rightfax server. Transmission error status says that may be fax rate is very fast.

[bsundar · Accepted solution]

Hi Alexander,

Are you meaning that outgoing faxes are working in the following scenario ?

"PSTN --GW-sip-Rightfax server."

If you are facing issues with fax speed, did you try setting the speed to a lower value using the fax rate command? (you can use this under voice service voip or individual dial-peer)

Thanks,

Bala.

PS: Please rate useful posts. Please mark the thread as answered if the issue is resolved.

[KpaH4iTooo]

Yes, outgoing faxes are working in the following scenario.

"PSTN --GW-sip-Rightfax server."

Now is all OK