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Can't copy file to IP Phone 7970 via tftpd32

Dear Guys,

i wanna ask, i try to fix blank ip phone with connect point to point laptop and ip phone.

laptop become DHCP server.

i use tftpd64(laptop OS: win 7 64bit).

the connection laptop and ip phone is success but when ip phone try to download file firmware, ip phone always load file term70.default.loads again and again.

anyone can help me?

i attach the log viewer from tftpd64.

Best Regards,

Budi

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Can't copy file to IP Phone 7970 via tftpd32

Hello,

I had gone through same issue once,Try with uploading different firmware version.

fact is that if your phone was having old firmware version(suppose 7.x.x version) it cannot be directly upgraded to 9.x.x version.

it should be upgraded to some intermediate version then to the latest version.

Rate the useful post!!

Regards

Vigeesh Kalathil Mohandas.

View solution in original post

5 REPLIES 5
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Can't copy file to IP Phone 7970 via tftpd32

Hello,

I had gone through same issue once,Try with uploading different firmware version.

fact is that if your phone was having old firmware version(suppose 7.x.x version) it cannot be directly upgraded to 9.x.x version.

it should be upgraded to some intermediate version then to the latest version.

Rate the useful post!!

Regards

Vigeesh Kalathil Mohandas.

View solution in original post

Highlighted
Beginner

Can't copy file to IP Phone 7970 via tftpd32

Dear Bro Vigeesh,

Thanks for ur advice, i will ask to my senior for download other firmware and try again.

maybe upgrades to version 8.x.x.

Best Regards,

Budi

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Re: Can't copy file to IP Phone 7970 via tftpd32

Hello

To which cucm  version this ip phone was registed before or Try to get the firmware version which the phone was having before

,  then upload with next  firmware version which is avail for you.

Regards

Vigeesh Kalathil Mohandas.

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Re: Can't copy file to IP Phone 7970 via tftpd32

Hi

You should try verson 8.3(3) as the interim load.

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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Beginner

Can't copy file to IP Phone 7970 via tftpd32

Dear All,

thank's for ur advice,

i am done now, i use 8.3.1 firmware version and it work.

now the ip phone work normally.

thanks.

Best Ragards,

Budi