can we have extionsion real time activity?

[babak doraniarab]

do we have anything like flash oprator panel in cisco ... we want our oprator monitor all the extentions activity in web ... cisco finesse just show the queue activity .. but I need  all the extentions activity like this picture ... do you have any idea ???//

[Chris Deren · Accepted solution]

There are several 3rd party attendant console applications besides the Cisco Attendant Console application that can do that, just google Cisco attendant console for some examples.

[babak doraniarab]

is there any free Attendant Console .... ? and if there is .. plz send it's link

[Chris Deren]

Not that I am aware of, all including Cisco AC (OEMed from ARC) require licensing for permanent use.

[babak doraniarab · Accepted solution]

I found imagicle ... it's very good for attendant console ... it hase free trial .. you can download the OVA and deploy it on your esxi .... then install the exe file on the system ... it's good