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Cannot Access Device information Screen

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dtom
Beginner
Beginner

‎08-08-2017 09:00 AM - edited ‎03-17-2019 10:59 AM

We are running CUCM 11.0. When we access the IPv4 address of a SCCP device from CallManager we get the Device Information screen of the phone.  But when we access the IPv4 address of  SIP device we get "This page cannot displayed".  What are we missing?

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Vaijanath Sonvane
VIP
VIP

‎08-08-2017 09:09 AM

Hi,

Please make sure you have "Web Access" enabled under "Product Specific Configuration Layout" on Phone Configuration Page.

Thanks,

Vaijanath S.

Please rate if this is helpful.

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

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