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Cannot login into CUE 3.1

Michael Durham
Level 4
Level 4

I am taking over managing a CUE 3.1 system and need to set up an auto attendant.  From the CLI I can log into the router and I can login to the service engine for the CUE system.  When I login via the CLI there is a pasword set for the root user on the main router.  But, when I login to the CUE service engine there is NOT a password for the root user.

When I try loggin to the CUE with a web browser it says Login Failed, System not initialized. Onluy Administrator logins allowed.

My guess is that I cannot login because there is not passowrd set on the root account. Am I correct?  What do I have to do to fix this?

The voicemail system is currently working so some level of setup has been completed.  I entererd the command: groupname Administrators member mdurham but I cannot login with that user account either.

Any suggestions?

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

I would go ahead and re-install software. It is very old anyway.

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