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cannot route call from e1 to Panasonic pbx

I have setup two sites tie line Panasonic e1 to e1 2810 wan 2810 e1 to Panasonic e1. Once I debug to see what happen. I found that the call pass though from other side via wan to router but seems stuck on router.

Would anyone can give me the clue where I have to see what I do wrong.

Thank you in advance

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2 Accepted Solutions

Accepted Solutions

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

Unless you send debugs etc we wont know whats wrong.

Can you send a debug isdn q931and debug voip ccapi inout

Please rate all useful posts

"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

Please rate all useful posts

View solution in original post

Hi,

I see this...

ep 25 11:25:08.229: //275/8CDEC79D805A/CCAPI/cc_process_call_setup_ind:

>>>>CCAPI handed cid 275 with tag 100 to app "_ManagedAppProcess_TOLLFRAUD_AP

P"

Sep 25 11:25:08.229: //275/8CDEC79D805A/CCAPI/ccCallDisconnect:

Cause Value=21, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C

ause=0)

       

This gateway is rejecting the call because the originator's ip address is not in its trusted IP list...

You need to do this..

Cofigure the ip address of the other gateway in the trusted list as follows..

conf t

voice service voip                                   

    ip address trusted list                             

     ipv4 []  

Please rate all useful posts

"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

Please rate all useful posts

View solution in original post

4 Replies 4

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

Unless you send debugs etc we wont know whats wrong.

Can you send a debug isdn q931and debug voip ccapi inout

Please rate all useful posts

"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

Please rate all useful posts

I have call via PBX from the other side and call route via router to router Here is Q312 and voip ccapi inout debugging output of the end router.

Sep 25 11:24:09.681: //-1/69F7D8FF8059/DPM/dpAssociateIncomingPeerCore:

Calling Number=1101, Called Number=2582, Voice-Interface=0x0,

Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,

Peer Info Type=DIALPEER_INFO_SPEECH

Sep 25 11:24:09.681: //-1/69F7D8FF8059/DPM/dpAssociateIncomingPeerCore:

Result=Success(0) after DP_MATCH_ORIGINATE; Incoming Dial-peer=100

Sep 25 11:24:09.681: //-1/69F7D8FF8059/DPM/dpMatchSafModulePlugin:

dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0

Sep 25 11:24:09.681: //-1/69F7D8FF8059/DPM/dpAssociateIncomingPeerCore:

Calling Number=1101, Called Number=2582, Voice-Interface=0x0,

Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,

Peer Info Type=DIALPEER_INFO_SPEECH

Sep 25 11:24:09.681: //-1/69F7D8FF8059/DPM/dpAssociateIncomingPeerCore:

Result=Success(0) after DP_MATCH_ORIGINATE; Incoming Dial-peer=100

Sep 25 11:24:09.681: //-1/69F7D8FF8059/DPM/dpMatchSafModulePlugin:

dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0

Sep 25 11:24:09.681: //-1/69F7D8FF8059/CCAPI/cc_api_display_ie_subfields:

cc_api_call_setup_ind_common:

cisco-username=10.10.1.2

----- ccCallInfo IE subfields -----

cisco-ani=1101

cisco-anitype=0

cisco-aniplan=9

cisco-anipi=0

cisco-anisi=0

dest=2582

cisco-desttype=0

cisco-destplan=9

cisco-rdie=FFFFFFFF

cisco-rdn=

cisco-rdntype=-1

cisco-rdnplan=-1

cisco-rdnpi=-1

cisco-rdnsi=-1

cisco-redirectreason=-1 fwd_final_type =0

final_redirectNumber =

hunt_group_timeout =0

Sep 25 11:24:09.681: //-1/69F7D8FF8059/CCAPI/cc_api_call_setup_ind_common:

Interface=0x3129391C, Call Info(

Calling Number=1101,(Calling Name=)(TON=Unknown, NPI=Private, Screening=Not S

creened, Presentation=Allowed),

Called Number=2582(TON=Unknown, NPI=Private),

Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=T

RUE,

Incoming Dial-peer=100, Progress Indication=NULL(0), Calling IE Present=TRUE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALS

E), Call Id=274

Sep 25 11:24:09.681: //-1/69F7D8FF8059/CCAPI/ccCheckClipClir:

In: Calling Number=1101(TON=Unknown, NPI=Private, Screening=Not Screened, Pre

sentation=Allowed)

Sep 25 11:24:09.681: //-1/69F7D8FF8059/CCAPI/ccCheckClipClir:

Out: Calling Number=1101(TON=Unknown, NPI=Private, Screening=Not Screened, Pr

esentation=Allowed)

Sep 25 11:24:09.681: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep 25 11:24:09.681: :cc_get_feature_vsa malloc success

Sep 25 11:24:09.681: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep 25 11:24:09.681: cc_get_feature_vsa count is 1

Sep 25 11:24:09.681: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep 25 11:24:09.681: :FEATURE_VSA attributes are: feature_name:0,feature_time:73

3127208,feature_id:274

Sep 25 11:24:09.681: //274/69F7D8FF8059/CCAPI/cc_api_call_setup_ind_common:

Set Up Event Sent;

Call Info(Calling Number=1101(TON=Unknown, NPI=Private, Screening=Not Screene

d, Presentation=Allowed),

Called Number=2582(TON=Unknown, NPI=Private))

Sep 25 11:24:09.681: //274/69F7D8FF8059/CCAPI/cc_process_call_setup_ind:

Event=0x31A79C60

Sep 25 11:24:09.681: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:

Calling Number=, Called Number=2582, Peer Info Type=DIALPEER_INFO_SPEECH

Sep 25 11:24:09.681: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:

Match Rule=DP_MATCH_DEST; Called Number=2582

Sep 25 11:24:09.681: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:

Result=Success(0) after DP_MATCH_DEST

Sep 25 11:24:09.681: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:

dialstring=2582, saf_enabled=0, saf_dndb_lookup=1, dp_result=0

Sep 25 11:24:09.681: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:

Result=SUCCESS(0)

List of Matched Outgoing Dial-peer(s):

1: Dial-peer Tag=200

Sep 25 11:24:09.681: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

Try with the demoted called number 2582

Sep 25 11:24:09.685: //274/69F7D8FF8059/CCAPI/ccCallSetContext:

Context=0x30C0E1A4

Sep 25 11:24:09.685: //274/69F7D8FF8059/CCAPI/cc_process_call_setup_ind:

>>>>CCAPI handed cid 274 with tag 100 to app "_ManagedAppProcess_TOLLFRAUD_AP

P"

Sep 25 11:24:09.685: //274/69F7D8FF8059/CCAPI/ccCallDisconnect:

Cause Value=21, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C

ause=0)

Sep 25 11:24:09.685: //274/69F7D8FF8059/CCAPI/ccCallDisconnect:

Cause Value=21, Call Entry(Responsed=TRUE, Cause Value=21)

Sep 25 11:24:09.685: //274/69F7D8FF8059/CCAPI/cc_api_get_transfer_info:

Transfer Number Is Null

Sep 25 11:24:09.685: //274/69F7D8FF8059/CCAPI/cc_api_call_disconnect_done:

Disposition=0, Interface=0x3129391C, Tag=0x0, Call Id=274,

Call Entry(Disconnect Cause=21, Voice Class Cause Code=0, Retry Count=0)

Sep 25 11:24:09.685: //274/69F7D8FF8059/CCAPI/cc_api_call_disconnect_done:

Call Disconnect Event Sent

Sep 25 11:24:09.685: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Sep 25 11:24:09.685: :cc_free_feature_vsa freeing 2BB2A220

Sep 25 11:24:09.685: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Sep 25 11:24:09.685: vsacount in free is 0

Union_Zojirushi_Bang(config-dial-peer)#

Union_Zojirushi_Bang(config-dial-peer)#

Union_Zojirushi_Bang(config-dial-peer)#

Union_Zojirushi_Bang(config-dial-peer)#

Union_Zojirushi_Bang(config-dial-peer)#

Union_Zojirushi_Bang(config-dial-peer)#

Union_Zojirushi_Bang(config-dial-peer)#do no debug all

All possible debugging has been turned off

Union_Zojirushi_Bang(config-dial-peer)#

Union_Zojirushi_Bang(config-dial-peer)#do debug isdn q931

debug isdn q931 is ON.

Union_Zojirushi_Bang(config-dial-peer)#do debug voip cc inout]

debug voip cc inout]

^

% Invalid input detected at '^' marker.

Union_Zojirushi_Bang(config-dial-peer)#do debug voip cc inout

voip ccapi inout debugging is on

Union_Zojirushi_Bang(config-dial-peer)#

Union_Zojirushi_Bang(config-dial-peer)#

Union_Zojirushi_Bang(config-dial-peer)#

Union_Zojirushi_Bang(config-dial-peer)#

Union_Zojirushi_Bang(config-dial-peer)#

Sep 25 11:25:08.229: //-1/8CDEC79D805A/CCAPI/cc_api_display_ie_subfields:

cc_api_call_setup_ind_common:

cisco-username=10.10.1.2

----- ccCallInfo IE subfields -----

cisco-ani=1101

cisco-anitype=0

cisco-aniplan=9

cisco-anipi=0

cisco-anisi=0

dest=2582

cisco-desttype=0

cisco-destplan=9

cisco-rdie=FFFFFFFF

cisco-rdn=

cisco-rdntype=-1

cisco-rdnplan=-1

cisco-rdnpi=-1

cisco-rdnsi=-1

cisco-redirectreason=-1 fwd_final_type =0

final_redirectNumber =

hunt_group_timeout =0

Sep 25 11:25:08.229: //-1/8CDEC79D805A/CCAPI/cc_api_call_setup_ind_common:

Interface=0x3129391C, Call Info(

Calling Number=1101,(Calling Name=)(TON=Unknown, NPI=Private, Screening=Not S

creened, Presentation=Allowed),

Called Number=2582(TON=Unknown, NPI=Private),

Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=T

RUE,

Incoming Dial-peer=100, Progress Indication=NULL(0), Calling IE Present=TRUE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALS

E), Call Id=275

Sep 25 11:25:08.229: //-1/8CDEC79D805A/CCAPI/ccCheckClipClir:

In: Calling Number=1101(TON=Unknown, NPI=Private, Screening=Not Screened, Pre

sentation=Allowed)

Sep 25 11:25:08.229: //-1/8CDEC79D805A/CCAPI/ccCheckClipClir:

Out: Calling Number=1101(TON=Unknown, NPI=Private, Screening=Not Screened, Pr

esentation=Allowed)

Sep 25 11:25:08.229: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep 25 11:25:08.229: :cc_get_feature_vsa malloc success

Sep 25 11:25:08.229: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep 25 11:25:08.229: cc_get_feature_vsa count is 1

Sep 25 11:25:08.229: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep 25 11:25:08.229: :FEATURE_VSA attributes are: feature_name:0,feature_time:73

3127208,feature_id:275

Sep 25 11:25:08.229: //275/8CDEC79D805A/CCAPI/cc_api_call_setup_ind_common:

Set Up Event Sent;

Call Info(Calling Number=1101(TON=Unknown, NPI=Private, Screening=Not Screene

d, Presentation=Allowed),

Called Number=2582(TON=Unknown, NPI=Private))

Sep 25 11:25:08.229: //275/8CDEC79D805A/CCAPI/cc_process_call_setup_ind:

Event=0x31A79C60

Sep 25 11:25:08.229: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

Try with the demoted called number 2582

Sep 25 11:25:08.229: //275/8CDEC79D805A/CCAPI/ccCallSetContext:

Context=0x30C13204

Sep 25 11:25:08.229: //275/8CDEC79D805A/CCAPI/cc_process_call_setup_ind:

>>>>CCAPI handed cid 275 with tag 100 to app "_ManagedAppProcess_TOLLFRAUD_AP

P"

Sep 25 11:25:08.229: //275/8CDEC79D805A/CCAPI/ccCallDisconnect:

Cause Value=21, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C

ause=0)

Sep 25 11:25:08.229: //275/8CDEC79D805A/CCAPI/ccCallDisconnect:

Cause Value=21, Call Entry(Responsed=TRUE, Cause Value=21)

Sep 25 11:25:08.229: //275/8CDEC79D805A/CCAPI/cc_api_get_transfer_info:

Transfer Number Is Null

Sep 25 11:25:08.229: //275/8CDEC79D805A/CCAPI/cc_api_call_disconnect_done:

Disposition=0, Interface=0x3129391C, Tag=0x0, Call Id=275,

Call Entry(Disconnect Cause=21, Voice Class Cause Code=0, Retry Count=0)

Sep 25 11:25:08.233: //275/8CDEC79D805A/CCAPI/cc_api_call_disconnect_done:

Call Disconnect Event Sent

Sep 25 11:25:08.233: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Sep 25 11:25:08.233: :cc_free_feature_vsa freeing 2BB2A220

Sep 25 11:25:08.233: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Sep 25 11:25:08.233: vsacount in free is 0

Hi,

I see this...

ep 25 11:25:08.229: //275/8CDEC79D805A/CCAPI/cc_process_call_setup_ind:

>>>>CCAPI handed cid 275 with tag 100 to app "_ManagedAppProcess_TOLLFRAUD_AP

P"

Sep 25 11:25:08.229: //275/8CDEC79D805A/CCAPI/ccCallDisconnect:

Cause Value=21, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C

ause=0)

       

This gateway is rejecting the call because the originator's ip address is not in its trusted IP list...

You need to do this..

Cofigure the ip address of the other gateway in the trusted list as follows..

conf t

voice service voip                                   

    ip address trusted list                             

     ipv4 []  

Please rate all useful posts

"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

Please rate all useful posts

Thanks a lot, that ,s definitely correct. I did as your suggestion and it went through

Sent from Cisco Technical Support iPad App