06-29-2010 03:36 PM - edited 03-15-2019 11:28 PM
Hi,
My customer has an SFTP server that I have used for loading ISO files successfully before. Now I find that I cannot always see the files on the server from the CallManager.
When I go to OS Administration then enter all the data to log into the server it connects successfully. The only files I see are some devpack.cop.sgn files that I have in the same directory that the image files are in. The Image files are sgn.iso files.
I was seeing these files the other day and now am not.
It seems flakey, but I always can see those devpack files, just not the ISO files for the upgrade.
Thanks, John
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06-29-2010 03:45 PM
We have seen this same issue. Most recently with CUCM/Ucxn 7.1.3. In our
case, we found that if we created a new folder and only put our target
upgrade ISO in that folder, the upgrade manager would recognize it
correctly. So, I recommend trying that out. It is a bug (well, in our case
anyway), don't have an ID.
HTH.
Regards,
Bill
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06-29-2010 03:45 PM
We have seen this same issue. Most recently with CUCM/Ucxn 7.1.3. In our
case, we found that if we created a new folder and only put our target
upgrade ISO in that folder, the upgrade manager would recognize it
correctly. So, I recommend trying that out. It is a bug (well, in our case
anyway), don't have an ID.
HTH.
Regards,
Bill
Please remember to rate helpful posts.
Please remember to rate helpful responses and identify
06-30-2010 02:22 PM
HI Bill,
Thanks for the quick response and the correct one as well. I moved the files to another directory with only the ISO files in it and the server sees them just fine.
This is on CUCM 6.1.1 and we are upgrading to 7.1.3 ultimately.
John
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