10-06-2009 09:13 AM - edited 03-15-2019 07:56 PM
If I log into my pub and serviceability, I try to access my other subs. I keep getting an error when trying to access the other servers from the drop down list. Although, everything is replicating throughout the cluster, I can log into another CUCM and only use serviceability for that one server also.
Im going to do a reset tonight on the cluster. the logs are clean and clear on RTMT on all servers. It's very odd. I thought maybe a security password would be wrong, but there are no errors anywhere on any server in the cluster.
10-06-2009 09:17 AM
could you paste a screenshot of error you are getting?
10-06-2009 09:25 AM
Status: Connection to the server cannot be established(Unknown Error)
I see a few others in the forum have had this problem.
I did check to see if the application ID and the OS id were the same, etc, everything looks good there.
04-06-2010 07:57 PM
Hey Tommer, long time no talk to man. I am having the same issue with CUCM 7.1.3, did you ever figure this out?
Have an open TAC case but you know how it goes, hook a brother up.
04-07-2010 08:08 AM
Its some kind of TomCat bug. Did you change the name of servers after the upgrade or anything? Or IP addressses? I moved onto another job and did not get a resolution to the problem before I left. I suspect it has to do with the certs built into CUCM. You can try to reset the cert in the OS GUI. There are steps listed in the forums here on how to do that.
TAC wanted all these wireshark traces between the cucm servers and I couldnt get back to the datacenter to stream this steam out. Yeah, I could have done a capture from CUCM I guess.... but hindsite I guess.....
12-09-2013 12:00 AM
This is the top hit in goolge when I was having this issue so though i would add the following solution.
I had this issues with CUCM9.1
In the Pub go to:
1. OS Administrator > Security > Certificate Managment
2. Download the cert: ipsec-trust
In the sub your having the issue
1. OS Administrator > Security > Certificate Managment
2. Delete the cert: ipsec-trust
2. Upload the ipsec-trust cert you downloaded from the Pub.
On both the Pub and Sub restart tomcat from the cli
Hopre that helps
Thanks
Alexis
http://www.netpacket.co.uk/
http://www.blog.netpacket.co.uk/
12-09-2013 12:09 AM
Hi,
there is a bug associated to this issue
Unified Serviceability Tools can not connect to other nodes
regds,
aman
12-09-2013 12:16 AM
good find!.. i never check the tomcat logs ..
alexis
12-27-2013 07:04 PM
Works like a champ! Thanks!
09-29-2014 12:40 PM
5 stars for the post. Have been able to resolve issues couple of times with this procedure.
Thanks,
Sami
10-13-2014 12:37 PM
We faced this issue in our test environment and we regenerated " ipsec.pem" certificate in SUB only
then all started fine
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide