Hi team , i have one cluster with 2 cucm pub and sub , version 11.0 with SSO ( ADFS3.0).
All seems good , utils sso status , i triye enable and disable sso and its ok the status , however if i cant login to CUCM Admin Web Page ( no error but ask for username and password) , but if i try to go to Self Care Portal , i enter directly without ask for password. I was looking for SSO traces but i couldn found any significant error.
Can someone help?
1. If I access the selfcare portal (which comes in well) and then, without closing the window, access the management portal, I enter well also without asking for any authentication
2. When I access the selfcare portal, SAML Tracer has authentication logs in SSO (note that there is an access to adfs server , the SSO server. This access was the selfcare page that automatically redirected the browser)
3. When accessing to the CUCM management portal, there are NO authentication logs in SSO. It is as if the page did not make any SSO authentication attempts. (note that there is NO access to adfs server, the SSO server).
What can be wrong in CUCM Administration Page ?
1) are you using correct admin account . Make sure your SSO Account has admin access in CUCM
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yes , sso account is a user with ccmsuperuser privilege , and he can acess cucm with is own credentials manually.