Cant see option for sdi in RTMT for real time trace

[zahidanwar2]

Hi,

When i try to look for sdi in RTMT for real time trace, i don't see this option instead i can see for Calllogs, dbl, dbnotify, SDL (not sdi).

Is there any place in UCM where i have to enable it first ? 

I am using CUCM 10.5.2 version. 

Any idea ?

regards

Zahid

[Aman Soi · Accepted solution]

Hi Zahid,

check  the similar discussion.

https://supportforums.cisco.com/discussion/12494456/collecting-sdinot-sdl-traces-cucm

regds,

aman

[dsobrinho]

Hi,

As Aman Soi posted, you can configure in Cisco Unified Serviceability trace. After collected the trace in RTMT you can use the tools TranslatorX or VLT to see datails of calls.

http://www.translatorx.org/

Best regards,

Daniel Sobrinho

[zahidanwar2]

Thanks dsobrinho but I am after sdi real time trace files not other logs.

I have seen SDL traces which has lot of information which contains for signalling... but will look again for sdi information.

[dsobrinho]

Hi,

To verify if trace is on.

Login CUCM>SERVICEABILITY

Select>CM Services>Cisco CallManager Active => GO

Select trace SDI Detailed ON // and Trace SDL Detailed  On

Use Related Links: SDL Configuration or SDI Configuration to navegate between them.

Best regards,

Daniel Sobrinho

[zahidanwar2]

Thanks Daniel.

 I am using CUCM 10.5.2 which doesn't have option for sdi in the Related links :(

[dsobrinho]

Oh, sorry.

[zahidanwar2]

no worries but I appreciate your assistance :)

[Jaime Valencia]

Simply because now both (SDI and SDL) are in the same file, there's no more differentiation for them in the Serviceability page.