Does anyone have an exisiting policy in place within CCM allowing/restriciting their helpdesk users to create new users and phones?
We would like to move the new user/phone setup over to helpdesk, while keeping them limited in what they can beak. I recently setup CUX 7 and it was quite easy to implement the helpdesk account that is built in.
If you already have a similar scenario, please tell me how you do it.
Thanks
lp
