10-09-2012 06:18 AM - edited 03-16-2019 01:35 PM
Hi All,
The Subscriber file system got corrupted, So we tried to reinstalled the Subscriber using Cisco DVD, We have successfully installed the OS and provide the Publisher information in the Subscriber OS prompt. However the application is not loading and services are not started in the Subscriber
I am able to reach the publisher from subscriber without issue and vise versa .
Please any one can help on this.
Device Model : Cisco MCS 7835
Version : 6.1
Subplisher :
admin:utils service list
Requesting service status, please wait...
System SSH [STARTED]
Cluster Manager [STARTED]
Service Manager [Not Running]
Warning: Service Manager need to be running for all Call Processing Applications
10-09-2012 07:26 AM
Browse to Cisco Unified Serviceability > Tools > Service Activation. Make sure that proper services are activated. You may use Set to Default.
10-09-2012 08:22 AM
HI Mohammed,
Unable to access the Subscribed Web console and So i have verified the Publisher serviceabiity all services are activated.
Service Name | Activation Status | |
---|---|---|
Cisco CallManager | Activated | |
Cisco Tftp | Activated | |
Cisco Messaging Interface | Deactivated | |
Cisco IP Voice Media Streaming App | Activated | |
Cisco CTIManager | Activated | |
Cisco Extension Mobility | Activated | |
Cisco Extended Functions | Activated | |
Cisco Dialed Number Analyzer | Activated | |
Cisco DHCP Monitor Service | Activated |
CTI Services |
Service Name | Activation Status | |
---|---|---|
Cisco CallManager Attendant Console Server | Activated | |
Cisco IP Manager Assistant | Activated | |
Cisco WebDialer Web Service | Activated |
Database and Admin Services |
Service Name | Activation Status | |
---|---|---|
Cisco AXL Web Service | Activated | |
Cisco UXL Web Service | Deactivated |
Performance and Monitoring Services |
Service Name | Activation Status | |
---|---|---|
Cisco Serviceability Reporter | Activated | |
Cisco CallManager SNMP Service | Activated |
Security Services |
Service Name | Activation Status | |
---|---|---|
Cisco CTL Provider | Activated |
10-09-2012 08:39 AM
Hi
Restart the TOMCAT service from CLI after that try access you Sub from GUI
admin:utils service restart Cisco Tomcat
10-09-2012 08:56 AM
Tried but no luck --
admin:utils service restart Cisco Tomcat
Service Manager [Not Running]
Warning: Service Manager need to be running for all Call Processing Applications
Service Manager [Not Running]
Warning: Service Manager need to be running for all Call Processing Applications
admin:
Tried to restart serviceablity, manager and cluster as well no luck
10-09-2012 10:39 AM
Did you do complete a DRS restore for that node after installing the platform?
Also, is there an available node license on the publisher? CCM will not start if it cannot checkout a node license from licensing manager on the publisher.
Is the database replicating properly?
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