CCME Conferencing external parties

[johncaston_2]

Hi All,

I'm running CCME 4.0 and can set up a 3 way conference for internal numbers but I can establish a conference call with an external number - the phone just displays "Can not create conference"

I'm assuming it's possible but I've just missed a step somewhere - any suggestions?

[Rob Huffman · Accepted solution]

Hi John,

This sounds like a Transcoding issue. Have a look at this good doc that explains the need for DSP resources for Conferencing External Parties;

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00806a8015.html

Hope this helps!

Rob

[johncaston_2]

Thanks Rob,

You were right on the money. Thanks for the link, it was very helpful

Thx

:)