03-20-2008 08:50 AM - edited 03-15-2019 09:34 AM
I cannot work out why I am getting the following error message
Name=SEP0013C3459F2F Load=8.0(5.0
) Last=Phone-Reg-Rej
I just cannot get a phone to register.
this is a known working config.
it picks up an ip add o.k
03-20-2008 08:57 AM
What's your max-ephone and current number of registered ephones ?
03-20-2008 09:32 AM
my max ephones are 10 and I have 7906 phones registered no problem. It is the 7940 that is refusing to register. I am using the reccomended firmware for ccme 4.2
03-20-2008 09:58 AM
Try increasing max-ephone as there is no apparent reason for rejected registration.
01-02-2009 07:50 PM
Not sure if this is still an issue for anyone else, but I hit it face first tonight. I had set up the CME, and allowed it to auto configure the ephones as part of the telephony-service setup process. Increasing the max-ephone parameters didn't do anything.
My phones kept being rejected at registration. What was showing up in the config was this:
ephone 1
no multicast-moh
mac-address 0012.433D.D50F
keepalive 30 auxiliary 0
type 7940
button 1:1
I blew away ephone 1 and then rebooted the phone. This time it registered and came up. But the config now looks like this:
ephone 1
mac-address 0012.433D.D50F
type 7940
button 1:1
I went into the CLI and tried the other two commands that weren't there. Adding back in the no multicase-moh and rebooting the phone didn't cause any problems
But, it wasn't possible to add in the other command:
keepalive 30 auxiliary 0
IOS reports that the valid values for auxiliary are 1 - 65535
Apparently the setup utility creates an invalid value for this (which might have been legal under previous versions...I don't know).
I added in the command as:
keepalive 30 auxiliary 1
and the phone can register (although I'm not certain of the effect setting it this low).
Setting it to:
keepalive 30
also works.
Hope this helps someone else.
Cliff
12-20-2011 09:07 PM
Hi,
Just issue "ephone-reg" under telephony services.
Regards,
Loganathan S
CCNP (R&S)
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