CDR analyasis and reporting

[sunnyverghese]

if i take the cdr report user report induvidual bill . "i cannot get the data uptodate it showing the data is available from 10 dec to 3 jan "

but if i take the cdr user search report i am able to get the data till the date.

kindly help to sort out the issue.

regards

sunny

[mparekh]

You're getting this message because there is a problem in syncronization between the CDR and ART database. I had a similar problem and used the link below to help solve the issue.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080576153.shtml

Hope it helps...