Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I know I can busy out a Bchannel for MGCP in CCM through the service parameters is there a fast way to busy out Bchannels on the gateway. I need to just test one Bchannel on each of my PRI's so I need to Busy Out 22 of the b channels at a time on eac...
What is the best way to delete CDR logs from the CDR database on callmanager, I need to remove all CDR logs from last year
Hi folks,I need to pull a report with all the extension numbers with the descriptions for E911 that are setup in Call Manager. Any tips on the best way to do this? I have CM 4.1. CDR is not very upfront to giving me this information easily. We ha...
We have a customer that has a 2 Channel CO trunk DID termination that we are trying to interface with a Cisco 2801 router. We are looking into using a 4 FXS/DID...will this work? The CO trunk handles 18 DID's....ThanksJoe
Dear all,somehow I have problems if I use an ATA and a hp k1220 fax. if I send to the outside world it works, but if I send internal (via callmanager) I get an communication error (error 386).any suggestions?(it seems I also have this problem with a...
Hi We have IPCC Express with a 5 Agent Licence but only 4 Agents can log in at any one time. Could anyone suggest anything that could be causing this ??
How would I setup a cisco-av-pair in cisco acs to record the "account code" inputted via a user with the "acct softkey" on an ip phone in ccme ?Does anyone have an example of the format of the cisco-av-pair and how to implement ?Thanks in advance
Hi,We are using CCM 4.3.1 for voip. and have some problem with fax receptions. Fax goes from one ata186 in our ccm to another and some strings in text are missing, fax goes outside of our network through vg as5400 and the pictures are same. We try to...
I have a Unity voicemail only solution. Exchange on box. Want to change the domain name on the unity server. Which means the domain controller, exchange etc are also affected by the change. What is the best way to proceed with changing the domain nam...
Hi all,I have configured my callmanager express and unity express to use auto-attendant with ext 8801.By default, the auto-attendant script with ask for caller to press1 - for extension2 - for user name0 - for operatorI would like to disable caller t...
Hi,I have two callmanager 5.0 (linux) and two gateways 2821, one of them have 8 BRI and the other one have 3 PRI. I'm trying to create route groups but in the window of available devices just are the BRI's, for that, I just can create route group wit...
I saw that if you put a "," in some componen in CRA Editor it is translated in a pause of 1 second. example #1234,5678 it dials 1234 then wait 1 second, then dials 5678.How can i obtain the same functionality on jtapi class?
I'm on CCM 4.1(2)SR1, and currently, when a user forwards calls to another phone, the caller-id shows the number that the call was forwarded from rather than the actual calling-number.Is there a way around this?Thanks.
Hi allI have a CCME version 4 in a 2811, I need establish a call code to limit the access to the LD for users.I know that the CCM have a FAC for this function, but I dont know like does this in CCME.
I have a 7940 and wish to use a Plantronics CS50. Plantronics cautioned about using the CS50 with the headset port as they said the headset port is powered and thus might damage the CS50. Is it true the the headset port is powered and if so is an ada...
