Cdr doesn't bill Cisco phone 6901 Call Manager release 9

[karbissa_2012]

Hello Engineers,

Actually I opened a TAC for a problem that I got in my customer's environment.

I have CUCM release 9 and Cisco phone 6901 - firmware: SCCP6901.9-3-2.loads

When I tried to see the calls from CAR I didn't get output from the CAR/CDR.

I did an upload to the firmware SCCP6901.9-3-1-SR1-3.loads.

After that all calls were ok.

I hope this post can help anothers engineers

[Rob Huffman]

Hi Karina,

Thanks for taking time out of your busy schedule to help others

here @ CSC Much appreciated!

Cheers!

Rob

"Seek it out and ye shall find  " 

- OneRepublic

[Aman Soi]

Hi Karina,

Did TAC share any bug assoicated with this issue?

regds,

aman

[karbissa_2012]

Hello Amanso,

No, they didn't share Engineer.