Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have an integrated solution between LYNC 2013 , Polycom , Cisco UC . Cisco LYNC (is the maker of the conference (host)) is integrated sucessfully with polycom and it is ok , the problem with Cisco UC. Microsoft LYNC 2013 which uses h.264 SVC have...
Do SIP trunks have to terminate to the CUCM? Or can the terminate to a gateway on the CUCM? Everything I have read indicates it terminates to the CUCM directly, and I have a couple working like that, but I would like to have it terminate to a route...
Dear all,Please guide me where to check the QRT generating reports by users on their particular phones
Hello all,I have been migrating users from different voicemail and call manager clusters to our centrally located call manager and unity cluster.I know I need to bump up my voicemail ports but how do I figure out how many voicemail ports I need to ad...
Hi allLast week we changed a Subscriber´s IP Address. We followed this document: http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_tech_note09186a0080c14a20.shtmlEverything appeared to be fine, but when we checked CM Database Sta...
We are currently using Informcast in schools environment. We are using Cisco 7941, 6941 and 7912. It's OK, but in the noisy environment of classrooms, those phones are nothing to compare to our old analog paging system. I was wondering what kind o...
We currently have CUEAC 8.5 and desktop Lync, We make use of the CUEAC with MS Presence the operators options. The issue we see is that the operator carries out a search using CUEAC and it seems that if the target is a contact in the operators own l...
Have 3 specific user's who cannot view any call history wha so ever, Cant find much in relation to this issue via the web, Thy are the only one's experiencing the issue on the system. I have reset the phone to no avail. also rebuilt the phone from sc...
Is there anyway for an administrator to delete recordings? I find it troublesome that we are relying on end users to delete their recordings after they no longer need them or that recordings that were done by a user that is no longer an employee and...
When I log into Cisco supervisor I cannot see the Agent team summary or team state and then it disappears completely. Any suggestions?
Dear Colleagues,I tried to implement hungarian locale onto our CME, with no success, I am working based on this guide: http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmelocal.htmlUnfortunately there is no user defined (...
HI All,Quiet new to the voice world and have just set up a home lab and have run into the following problem.When a call comes in from the PSTN and gets transferred to voicemail CUC, when the caller has left the message and hung up the FXO port on my ...
Hello!I have a problem with 7925 Wifi phones. I have four Cisco 8961 which work, and they use the same TFTP and CUCM as 7925G.The 7925G get the correct number from CUCM and can make/receive calls. But they ignore configuration I make in CUCM (Locale,...
Hi all,I have two servers, one Unity Connection 8.6, one Unity Connection 9.1.Is there a way to migrate users from the one to the other, keeping all messages and custom greetings?Kind regards,Tom
I'm running Unity Connection 9.1.1 and I am attempting to record a custom greeting for one of my users. I accidently punched in the wrong number in the Media Master Control Panel when it prompted me for a number. I now cannot remove the stupid number...
