02-04-2014 08:02 AM - edited 03-16-2019 09:35 PM
Hi All,
Good evening. I have a query. Can we pull CDR report for a persons IP communicator separately and the desk phone separately from call manager?
Regards
Sankar.
02-04-2014 08:04 AM
You can export all CDRs and organize the results in Excel. But without a third party tool, I don't think you can extract that information from a CUCM "CAR" drop down.
HTH
Regards,
Yosh
02-04-2014 09:28 AM
No, assuming they're a shared line, you'll get all calls from that line in the report.
If they're separate lines, just run a report on each DN.
HTH
java
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