CFA Not Working

[Oussama.bachiri]

Hi everyone,

firs let me explain the situation 

Requirement:

x2 IP Phones

x2 User Device Profile

Partitions:

PRT-LOCAL

PRT-NONE

CSSs:

1xCSS_NONE = {}

1xCSS_LOCAL={PRT-LOCAL}

Scenario:

Phone A Line is in PRT-NONE, The Phone is in CSS-NONE

Phone B Line is in PRT-NONE, The Phone is in CSS-NONE

Phone A can't call Phone B and vise versa

with did this so users have to loggin to be able to call.

Good!!

Scenario : (Login with the User Device w/ EM)

UDP A Line in PRT-LOCAL and CSS Line is CSS_Local

UDP B Line in PRT-LOCAL and CSS Line is CSS_LOCAL

Phone w/ UDP_A calls Phone w/ UDP_B !GOOD

Phone w/ UDP_A Transfer call to Phone w/ UDP_B !GOOD

Phone w/ UDP_A Conference w/ Phone w/ UDP_B !GOOD

Phone w/ UDP_A Forward ALL to  Phone w/ UDP_B !NOT GOOOD

Why is the Forward ALL not working!!!!

Please Help, thank you.

[Carlo Poggiarelli · Accepted solution]

Hi.

On directory number configuration on UDP, can you please check the CSS activation policy on the call forward section.

Try to configure it as "With CSS configured" and select a valid CSS next to Call Forward All field

HTH

Regards

Carlo

[Oussama.bachiri]

Hi man , thanks for the reply.

the policy is left as default i will change it and let you know 

Thanks :)