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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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Hi Ameya, I have installed and configured Call Manger (Ver 8.6.2.22900-9 ) and UCCX (8.5.1.11002-22). Both servers have integrated successfully but as soon as I call to trigger 500, agent is going to  ‘Not Ready’ state. We can’t reach to agent even t...

kalshetty by Level 1
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Hello everyone! Is there any way to download CTL file from the server before I delete it?We are migration the cluster from Mixed to Non Secure and before deleting the CTl file from CUCM I would like to download it somewhere and upload back if somethi...

Resolved! TelePresence

There is a confusion in setting a telepresence actually my BOQ includes Telepresence EX-60 Presence Sx20Cisco Virtual VCS controlCisco Virtual VCs express wayManagement suite application with jabber licensePrecision HD cameraMcu 5310UCS c-series serv...

HiCIsco 7960 IP Phone was upgraded firmware from sccp to sip.  It has taken firmware correctly but not registering with CME on the local router. I configured Voice register global, voice register dn, voice register pool.  All phones are taking extent...