03-01-2009 08:30 PM - edited 03-15-2019 04:32 PM
hi,
i have a strange problem, ccm v4.1.3(sr5b), i deleted all tracks on one DID. but still the old CFNA/CFB settings are working for that DID in ccm.
Is this DID records are not still deleted from ccm, i checked route plan report, but that did not listed there.
Any clues!!!!
Solved! Go to Solution.
03-04-2009 07:38 AM
already did, "CUCM trace"
HTH
java
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03-01-2009 09:47 PM
did you checked the unassigned DNs???
HTH
java
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03-01-2009 10:01 PM
yes infact i selected "All Patterns"!!!!!.i also checked on subscriber db same thing is there coz i was suspecting replication mismatch, which i verified using dblhelper & found healthy
03-01-2009 10:23 PM
then the actual answer is NO
all patterns DO NOT INCLUDE UNASSIGNED DNS
HTH
java
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03-01-2009 10:28 PM
i have 1 dn : 1004, i search it in both ways.
1. Selected 'All patterns' , result: it was listed
2. Selected 'Unassigned patterns', result:it was listed
What do you think which setting should i check further, because i deleted & then recreated the same DID in my extension mobility profile several times but wasnt able to get rid of VM setting on CFNA/CFB.
Same old settings are in effect, regardless of deleting & recreating the same DID entry.
Hope you will find some solution for it!!!
03-02-2009 03:10 AM
Have u tried restarting IPVMS and DBL services?
03-02-2009 08:07 AM
ok, did you deleted both entries???
because to me it sounds you left the unassigned DN which might have a partition with higher preference in the calling device css and it's still using it
delete all unassigned DNs that could match that number and then try again
HTH
java
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03-02-2009 12:08 PM
yeah i deleted both entries, then tried & stragely foiund that still i can hit DID from outside & inside that again goes to VM, how is it possible to be.
I can check also SQL, but i need to know whihc tables are use d to hold this DN information.!!!!!!
03-02-2009 12:16 PM
numplan table, field = DNorPattern
if nothing shows up most probably it's still on cache memory, a dbl restart might help, or a ccm restart
HTH
java
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03-02-2009 12:20 PM
i will restart sercices mentioned after production hours. Tell me which table keeps Call forwarding values.
Can i get SQL data structure from cisco.i mean database table info
03-02-2009 12:30 PM
same table, field names are pretty self-explanatory just look for it
no, DB definition docs were made only for linux appliance
HTH
java
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03-02-2009 12:32 PM
very soon we r upgrading ccm 413 to ccm 6.1 then to 7, can i have link for that linux doc for SQL info
03-02-2009 12:37 PM
Programming Guides
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_reference_guides_list.html
HTH
java
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03-02-2009 08:20 PM
i restarted the ipvms,dbl service in the cluster but still situation is same.!!!
03-03-2009 03:59 AM
then look at a CUCM trace or restart the server
HTH
java
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