CFW all to external calls

[jmecklenburg]

Hi NetPro

I have this issue

Phone A = Internal

Phone B = Internal

Phone C = External       

Phone D = External

I have setting up the partition al CSS for CFW. and i have this problem:

When phone B CFW to phone A, if i call from phone C the CFWA ok.

When phone B CFW to phone C, if i call from phone A the CFWA ok.

When phone B CFW to phone C, if i call from phone D the CFWA fail.

The system parameter to On to offnet call is False.

and theCalling Party Selection in Gateway is setting to First Redirect Number

Any idea?

[Jonathan Schulenberg · Accepted solution]

The system parameter to On to offnet call is False.

I presume you mean "Block OffNet to OffNet Transfer" is set to false?

Also, when you say "Phone D = External" do you mean an OffNet number?

Are you using Local Route Groups? If you are the Route Group chosen would the one defined on the Device Pool of the ingresss trunk/gateway that "Phone D" call arrived to CUCM on, NOT that of "Phone B". The CFA destination pattern for Phone C would need to be dialable by the trunk/gateway in that RG.

Please remember to rate helpful responses and identify helpful or correct answers.

[jmecklenburg]

Hi Jonathan thanks for your reply.

Yes the External number it's a PSTN number (OffNet) and Block OffNet to OffNet Transfer" is set to false and yes iam ussgin Local Route Groups.

How to fix this?

Regards.

[islam.kamal]

HELLO

please can you tell us the type of the number C and number D and the route pattern which you created on your CUCM  is only one for both numbers or each one has a route pattern.

thank you

please ratebif this will help

[Jonathan Schulenberg · Accepted solution]

Two options:

1. Upgrade to 9.0 and change the (new) Service Parameter 'Local route group for redirected calls'
2. Ensure that the ingress trunk/gateway's Device Pool has a Route Group assigned. The trunks/gateways in this Route Group must be able to dial the CFA Destination as-is. Usually where this breaks is if the CFA Destination of Phone C is an illegal pattern to the other gateway such as 9-555-0100. The only way to overcome this is with some very intricate translation patterns or a native E.164 dial plan.

Please remember to rate helpful responses and identify helpful or correct answers.

[jmecklenburg]

Thanks Jonathan

Upgrade to 9.0 it's not an option right now, it's a new instalation.

For option 2 you say, add in gateway CCS the partition to call mobile/local/long distance Route Pattern? or any destination available to CFW.

Regards.

[islam.kamal]

Hello

please can you tell us the type of the two numbers which you have C number and D number and route pattern for these numbers .

[islam.kamal]

i can explain my solution if your numbers for c and d numbers are long distance numbers  , in the route pattern which match the two numbers  , you have to do  in route patter  call classfication  on net and uncheck allow device override. then test , i hope to help you. In this configuration allow the call to be as on net call ,so you  do call forward to two external numbers.

thank you

please rate if this will help