Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello guys! I am in the process of upgrading a CUCM 8.6.2.20000-2 and CUCxN 8.6.2.20000-2 to version 9.1.1a for both systems. These are two virtual machines running on a BE6000 version 8.6 platform (UCS C220 M3 server). In the ...
I have a group of 5 phones in a customer care dept. that are not using UCCX. I am using a Hunt Pilot to distribute calls using the longest idle time distribution algorithm. Is there a way that if one of people from the group are gone for the day, ...
Hello,I have connected an ata 187 on my cucm 7.1.5.On the ata i have connected a cordless dect phone, everything is wrking fine except the caller id.shall I change something on the settings of ata.Than kyou in advance...
Can CME be integrated with 2 voice mail systems (one 3rd party from Nevotek and other Cisco inbuild Unity Express)Thanks
I am trying to apply auto qos on my interfaces, I am using the auto qos voip cisco-phone command. I am getting a warning when I apply this command. Warning: rcv cosmap will not be applied in hardware. To modify rcv cosmap in hardware, all of the...
Hi allIs it possible to give one of my remote sites access to manager there own phones in call manager, I want them to only have access to there own phones and no where else, if so how is this done?cheersCarl
Version of CUCM - 8.6Version of X-Lite - 4.5I have setup a Third Party SIP phone (advanced) to try to get an X-Lite client working but am running into difficulties. When i try to make a call out to the PSTN, I am just getting a fast busy tone - there...
Hi allWe have a site that needs to record all calls from external customers, Can call manager do this or do I need a separate piece of software ? if so what is recommended with call manager?cheersCarl
A sysadmin asked me to investigate this error. One user has had her AD locked out every evening and when the sysadmin followed up with MS, they pointed to Unity Connection due its address being listed in the 'source network address' field in this lo...
I'm struggling to find in any of the ordering guides how someone might go about reinstating UCSS for a CUWL-BE cluster that has expired. I know with CUWL/BE6K that it is equivalent to CUWL STD, so should they use the CUWL STD reinstatement SKU (L-REI...
Dear All,i am running cucm 8.6.i need to configure personal directory in the 6921 ip phone.can anyone guide me how i can to thatRegards,Malik
Hi,I have Cisco UC540 Voice Router. I have configured SIP services into that box to use 3rd party (3cx Softphone) SIP software on Phone / Desktop,On Desktop Side my 3rd party softphone is working fine no issue while I am using same client on my andri...
Hi Guys,I have setup MOH on CUCM 6.5. Its working for any internal call properly but when I dial the extension from out side of the network , I mean external phone, I can not hear the MOH. Could you please help me on this issue.Che...
So the issue is as follows:A call is placed to 555-5555 the number gets routed to an h323 gateway at a remote site and the call is placed correctly and you are speaking with the Auto Attendant rep just fine. After the rep answers and we are actively ...
Hi,We've configured Phone VPN and tested to ensure everything was setup properly and it is.But once we setup the user's phone (which we've also tested) when they attempt to connect the phones at home through residential routers (linksys and i believe...
