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CFwdALL work only for principal line, not for other line

nicanor00
Level 1
Level 1

Hi

I have one CUCM 8 and Voice gateway on cisco 2911
I have many(9) PSTN line connected on the FXO port of  the voice gateway

One assistant have one 7962 and CP-7916= : I configured 10 extension on this phone
All PSTN incoming call are forwaded to  the 9 extension of assistant
8000(internal call), 8001 (PSTN line1) 8002(PSTN line2) ... 8009(PSTN line9)

My goal :  when assistant configure CFwdALL call on their IP phone, all incoming  (internal and all 9 incoming PSTN) should be forwaded to user B extension 8100(user B have 6921 phone)

But when assistant use the CFwdALL button to send all their call to user B (8100), only internal call (incoming call on extension 8000) are forwaded to user 8100

Please how can I achieve my goal

Thanks in advance for your help

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

This has been asked hundreds, and hundreds of times before, a 2 minute search on CSC would have provided the answer.

That's WAD, there are some alternatives and all of them are in previous posts on the subject

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate