IP Telephony and Phones

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long transfer time

We just went line with a new Cisco UM system 9.1.1 running on a BE6000 (I hope I have those numbers right). All phones but the receptionist are 8961 models, the receptionist is the next model up with 2 sidecars. When the receptionist transfers a phon...

Device Profile

Hello,We have call manager version 8, I have a question we have an user that has a 7975 phone and does extension mobility on 7970 which has the same number of lines.  The device profile is built for 7975, however both types of phones have the same sa...

ICT calls hangs .

Hi,we are using CUCM version 8.X in UCS Vmware environment and UCCX 8.X also.the issue is when calls come from ICT some time call is landing on agent phone and call gets hangs. after resetting the transcoder it works fine. we are using hardware trans...

baskaranm by Beginner
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