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Changing the calling number of extensions.

filipeleite
Level 1
Level 1

Hello guys,

I would like to request support since i can't get the calling number change to a certain

number that i want.

Example:

extensions 2307, 7760, 2362 and 2385 when calling all other extensions will have to be

presented as 7877 on the called display.

I already have tried translation patterns and calling party transformations.

thanks in advance.

Filipe Quintela

2 Replies 2

Joseph Martini
Cisco Employee
Cisco Employee

You're correct to be using calling party transformations.  Did you set the Calling Party CSS on the destination device, since that's what CSS will be used to reach the calling party transformation patterns?

Jaime Valencia
Cisco Employee
Cisco Employee

Translation patterns are the way to go, if it's not working then most likely it's a configuration problem with the CSS and partitions. You'll have to review your config to make sure those phones reach the TP, and the TP can reach the end DNs you want to reach.

Most likely the CSS from calling devices is wrong and you're allowing it to reach the end devices and not only the TP.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate