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CICP compatible with Belkins and Netgear

Eduardo AYALA
Level 1
Level 1

I have 3 customers that have a combination of Belkin and Netgear wireless routers. They can connect VPN and CICP phone register without problems however when they use wireless the soft phone does not register.

If I take it home and use my Linksys works fine.

What can be the problem and how do I fix it?

Thanks.

3 Replies 3

paolo bevilacqua
Hall of Fame
Hall of Fame

Check preferences->network, set device name to be same as in wired connection.

Tried that.

Still not working.

From the PC with IPCP, can you ping CM in first place ?