Hi all!
Information:
I have CUCM 8.6.2.20000-2 and many Cisco IP Phone 3905 (SIP). Some of them deployed in central office and some in remote sites.
Phone information:
Boot Version: 3905.0-0-0-01-01
DSP Version: 12.0.0.8
Application: 3905.9-2-2-0
Symptoms:
In remote sites only!
The phone is registered and working fine. However, after few hours idle state I lift the handset, dial any number and nothing happens. Drop the call and try again 2-3 times. After that either call passed or get permanent busy tone (need to reboot the phone to work again).
The phone is marked as registered on CUCM and I hear dial tone when lifted the handset.
I cannot collect debug messages from phones, because as soon as I login via telnet it going work fine.
There is no such problem in central office.
Phones print following messages in terminal all the time:
17:07:10:302 x [CENTRAL] CDP/LLDP-MED CB function is called
17:07:26:491 [sip] 03:58:24.490 pjsua_acc.c SIP outbound status for acc 0 is not active
17:07:26:495 [sip] 03:58:24.494 pjsua_acc.c "п°п╦я┘п╟п╦п╩ п я┐пЇя▄п╪п╦пҐ"<sip:7102@192.168.13.50:5060>: registration success, status=200 (OK ), will re-register in 120 seconds
17:07:26:502 [sip] 03:58:24.500 pjcu.c pjcu_on_reg_state2(), Account["п°п╦я┘п╟п╦п╩ п я┐пЇя▄п╪п╦пҐ"<sip:7102@192.168.13.50:5060>] : OK, status=200
17:07:26:506 x [pcu] pcuRcvHandler(CALL), SRV_EV, eid=0, cid=65535,
17:07:26:510 x [pcu] [pcux_insrv_cb():7071] CUCM_DateTime:Mon, 27 May 2013 11:07:26 GMT
17:07:26:511 x [pcu] Sync time from server: Mon, 27 May 2013 11:07:26 GMT
17:07:26:515 x [pcu] [set_svr_type][1599] Bfe active_server_idx=0, serverType=0
17:07:26:515 x [pcu] [set_svr_type][1602] Aft serverType=0, Server Number=2
17:07:26:531 [ipps] ----- PCU: CC_SRV, pid=0, eid=0, cid=65535 -----
17:07:26:532 [ipps] In func: remoteNtyEvtProcess(), lib = 0, cid = 65535, ntyEv = 0
17:07:26:533 f [ipps] In func: remoteNtyEvtProcess(), recv inservice nty, svrType = 0, cause = 0
17:07:26:534 f [MMI] <RCV>: In func: ui_nty(), lid = 0, cid = 65535, ntyEv = 0
17:07:26:535 x [CENTRAL] IPPS CB function(RegStatus) is called (1) with Line (0)
17:07:26:536 f [ipps] In func: mlcu_isKpmlEnabled(), KPML value = 3, blRet = 1
17:07:26:537 x [CENTRAL] Enter FSM: State(STANDBY) | Event(REGISTER_OK) | Cause(0)
17:07:26:540 x [CENTRAL] Unexpected event REGISTER_OK (cause=0) at STANDBY state
17:07:26:541 x [CENTRAL] Waiting event in STANDBY
17:07:58:990 x [CENTRAL] CDP/LLDP-MED CB function is called
17:08:39:022 [sip] 03:59:37.021 pjcu.c pjcuRcvHandler(KA), KA_REQUEST, eid=-1, p1=192.168.70.1:5060
17:08:39:040 [sip] 03:59:37.036 pjcu.c pjcu_rpt_ka_status(), target(192.168.70.1:5060): status=1, id=27
17:08:39:044 x [pcu] pcuRcvHandler(KA), KA_RESPONSE, eid=0, addr=192.168.70.1:5060, status=1
17:08:39:050 x [pcu] [pcu_polling_sipserver_thread():1478] mark!
17:08:54:130 x [CENTRAL] CDP/LLDP-MED CB function is called
Thanks for your help.
