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stvmyr
Beginner

Cisco 7821-3PCC - cant dial internal numbers with ** extensions

Hi!

i've just got a Cisco 7821-3PCC Phone, and successfully registered it to my SIP server. The phone is reachable and calls from my old Cisco phones to the new one works just fine. If i try to call my phones using the new one, but the phone just says "invalid number". 

 

To call internal numbers, i'have to dial ** first. For example **621. I think the phone ignores that "Star Code"

 

is there an option i have to enable? 

1 REPLY 1
bijpraka
Cisco Employee

What is the dialplan configured on the extension of the phone?

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