IP Telephony and Phones

HiWe have Cisco UAC 11.1 installed.  The docs call out for Java auto-updates to be disabled but other than that it does not specifically mention much. Would someone have any knowledge about Java updates being supported by the Attendant Console Server...

Hello Guys. I have a CUCM cluster with more than 200 branches and  i want to know if there is an automatic way to push the certificates to CUBES? I appreciate your comments.  

We have several 8861 phones. After an extended (8 hour) power outage for electrical maintenance to the building, a random group of these phones failed to boot properly. After troubleshooting, it appears that the phones can reach their default gateway...

What is the difference between ata191 and ata192 

I am in a situation where I have 2 departments that share a common supervisor. I have call pickup groups for Department A (DN 1000) and Department B (DN 2000). The supervisor is wanting to be able to pickup phone calls from either department but does...

Hi,I have a problem with my cisco ip phone 3905.The problem is it keeps showing "unprovisioned" in the display.I use cucm v.9.1, the others 3905 is working perfectly.I have : - delete it from cucm and add it again- factory reset- upgrading & downgrad...

Hello guys I have a cluster CUCM 1 Pub and 2 Subs, where 1 Sub is down and I need to make a backup. If my backup is not done 100% because my sub down and I need to make a restore the restore will work? 

is there a way to remotely access a registered phones call logs (inbound/outbound)?Thanks,Paul.

Dears, I have a CUCM & unity connection 11.0 which is integrated with Microsoft AD with an secure LDAP, i am able to sync users on port 636  but authentication fails for users on port 636, i have installed root certificate of AD in unity connection &...

For external calls, the call drops out the issue.Call flow is PSTN>SIP>>CUBE>>>CUCMOnce the call got connected on CUCM user and the user put the call on hold and the call drops out. It is not happening for all the calls. It is happening 2 or 3 times ...

We have a Cisco 8861 3PCC and we are using a 3rd party operator (Messagenet).My problem is when I try to call from a phone(1) the 8861(2) and then try to transfer the call to another number(3). I can establish the connection to the number(3) I want t...

Hello calls under 800 (toll free number) are getting drops random drops occurs with frequent connections Please find debug file I have lines direct connected to FXO and i have DID/DOD line direct connected also

Hello everyoneI use cucm v12, and I have trouble configuring the local directory.Can someone help me please?

Dear All i am try to save  jabber personal chat on external  SQL server on CUP 12.5.1i configure SQL server and it look like there is no err in the diagnostic  screenin the  CUP -->massage --> compliance configuration  i configure the SQL server to s...