Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Dears ,I am requsted to add BOT ,TCT and CSF devices for around 300 users and manually it takes very long time.is there option to configure that by bulk or any other way that will save time and steps.consider this in production and very sinsetive env...
Hey everyone, I inherited some strange setup with our Cisco VOIP. Last night I was replacing our firewall (Meraki MX100 > MX250) and found that one of my WAN links would not come back up after the switch. I called the ISP and discovered that it was s...
Hi all,I need to export user information from cucm (first name,last name,display name and email address)I have tired bulk toll but there is no option for getting users email address.please advise we are using cucm 12.5.1 and all users are imported fr...
Hello,We have a client who would like the 10 line 8851 model phone. We are trying to figure out a way to program this phone in what we call a receptionist mode. We were able to do this configuration using the Polycom VVX411 but cannot seem to figure ...
Hi Guys, I am having the follow problem reference the IP Communicator. When I call between IP Communicator the audio it is Ok. When I do the call of IP Communicator to Deskphone there are audio only one direction (one way audio). This problem occurr...
Hi Guys, CUBE is a 2811 running on 151-4.M7 I am getting rusty. need some help to identify the problem. Call Flow: IP Phone -> CME -> CUBE -> ITSP This was a working call flow for around a month and stopped working. I turned on #debug ccsip ...
Hello Team, We are facing no audio issue in 7-8 CP-7821/3905 phones and after rebooting its working fine . I am following this doc : https://community.cisco.com/t5/collaboration-voice-and-video/how-to-troubleshoot-one-way-no-audio-issues/ta-p/3164442...
Hi! Im having some trouble with webex conferences. When i use the "Callback" feature, i recieve the call but when it asks to accept it, i press the digits and nothing. its lik a DTMF-relay problem but only fails with the Webex callback feature.Any...
Dear All, I am looking for exact firewall port details to opened Betwee phone A to Phone B in HQ and Phone A to Remote sites?
I created an IP Communicator on a laptop, the person using the laptop has his own extension plus his 120101 Contact Center number when I press the services key it does not let me see my Contact Center number, any thoughts
Every time we are logged in to CUCM pub and step away when we try to log back in we get the below error https://blah/ccmadmin/j_security_check HTTP Status 400 - Invalid direct reference to form login page 12.5.1.10000-22 Using Firefox 66.0.1 64-bit o...
How do I get the software? Is licensing required to use the IP communicator?
Hello,We are suggesting IP Telephony Solution for a client who has 1157 users.Cisco 9971 IP Phones--- 40Cisco 7965 IP Phones--- 117Cisco 7911G IP Phones---1000 So kindly let me know what all licenses should be given to get the phones up and running.C...
Hi everyone,I have a doubt here about why I can transfer calls that connect directly to a secondary extension (2107) but doing the same thing on the external main line (2100) this configuration does not work.Could someone tell me where I'm going wron...
Hello, We upgraded our CUCM Cluster to 11.5SU2 in April 2017. Now we want to Change some Permission Things so that the Customer can do some things without our help. (Assign spec. Access Control Group to Enduser - Permission Group). Thererfore we defi...
