Cisco 7821 Web Interface stuck Loading

[khoinguyenkhoiusa]

Hello, I recently got a Cisco 7821 and hooked it up to POE. However, when I tried to load into the web interface, it keeps giving me a loading screen, and my credentials are correct. Can someone give me a explanation?

[Leonardo Santana]

Hi,

Did you try to make a factory reset?

The phone is registered to a CUCM? Did you enabled the web interface at the phone config?

Regards

Leonardo Santana

[Leo Laohoo · Accepted solution]

Try different browsers.  
Make sure ad-blockers are not enabled.

[mslahore1]

not working