Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We have 5 BE6K (EOS) distributed around 4 location running CUCM 11.5 (cluster consists of 8 nodes + 2 CUC) and we bought a another BE7K for upgrading to version 14. What is the preferred to do this upgrade: 1- upgrade the CUCM cluster through PCD. 2-...
Hello all, I am using Jabber 12.1 and CUCM 11.5. I have changed the jabber-config.xml file, but in order the changes to applied to the users, the user have to manually reset their jabber or go to Help > Refresh Coniguration and then Sign off / on in ...
Does anyone using 8821 having personal directory automatically logout? Can we disable automatically logout?
We have employees that work remotely that I assist with though I'm not part of the Telecom department. I assist at Service Desk but we have multiple agents but its a small pool who are just fully unable to activate their phone after we have them ent...
My organization relies heavily on IP Communicator and Extension Mobility. We have role-based profiles that users log into during their shift to answer specific lines. They can switch profiles during their shift to cover another role or department whi...
Hi all, Is the hardware Cisco C1111-4p compatible with Webex calling local gateway deployment? I checked the doc and the information is confusing, please help, thanks!
Good afternoon, I'm running Cisco Jabber for windows version 12.7.1 on my PC for use as a softphone. Now that I'm working from home more and using it instead of my desk phone, I'm noticing a drop in the first call when I hit the answer button. This h...
Hello, I have a customer with CUCM 12.5(1)SU7a. The cluster has two CUCM servers and supports approximately 1500 endpoints. The servers have 2 x vCPU, 6GB vRAM and 80GB vHDD. I need to enable CUCM traces to troubleshoot an issue that occurs intermitt...
Hi All,I am facing issue from and to call SmartPTT Telephone Interconnect Motorola Software. When we call from radio, Cisco Phone 7841 starts ringing and soon after on Radio message appears Phone call failed. In Cisco Phone webpage stream show same r...
Dear Community!I'm having a problem with not getting video calls working with CUCM version 11.5. Audio works. System setup is:MicroSIP -> 3rd party SIP server -> CUCM -> MicroSIP Initial setup was no SDP sent from CUCM to callee - only in OK (INVITE)...
Hope someone can help.We have followed the setup instructions for the ATA192, we can make outbound calls with no issues. We can receive 1 call, but cannot receive another call for around 10-15 minutes. The line goes straight to voicemail, the line st...
Cisco ip phone stuck on “configuring ip” and “unprovisioned” this was started to happen after configuring linksys E2500. Do I need to adjust DHCP settings on the router or port forwarding? Please assist.
This is on CUCM Version 14.0 SU3 How many Patterns can be configured under a Rule?Is there a limit? I've added up to 16, but it seems quirky after adding 10, in that I can no longer Delete any Pattern after adding the 11th one.Seems like a bug. And...
Unity Connections 11.5 Is there a way to disable the closed greeting option so it is not offered as an option to record? Or is there a way to make it so the closed greeting is NOT dependent on a schedule? I ask because we recently moved away from...
I have recently migrated from non-secure mode to mixed-mode in CUCM v12.5 with little issue. For each device, after installing the CAPF feature, it defaults to 'no installation pending'.Now my NOC staff are asking how to copy or supercopy the Install...
