CISCO 7912 SIP TO SCCP

[alessio.letizia]

Hi, I have a 7912 ip phone with firmwere SIP, SCCP and I have to update. If I connect it to the phone automatically takes Callmanager network parameters, but does not update SCCP. The phone seems to be stuck.

How can I solve this problem?

THANKS TO ALL

[Aman Soi]

Hi,

Did u try factory reset for the phone and then,try upgrading?

Secondly,what is the call manager version & SCCP firmware u are tryong to upgrade?

regds,

aman

[alessio.letizia]

hello, I have done the factory reset but does not update.

reading in the forum, there was talk of a file gk of the phone.

I await news

[Aman Soi]

Hi,

Did u follow thefactroy reset  procedure mentioned in below link?

http://kb.nexmatrix.net/index.php/article/reset-your-cisco-7912-to-factory-defaults

Can u post the forum you are mentioning?

regds,

aman

[alessio.letizia]

https://supportforums.cisco.com/thread/302353

[Aman Soi]

Hi,

I think u are using call manager version 6.1 and SCCP version which u are trying to upload in call manager is cmterm-7912-8.0.4-sccp.cop.sgn

Please confirm.

If yes,please refer the URL which says that u need to upload the firmware first in call manager server

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7905g_7912g/firmware/8_0_4/english/release/notes/7912_804MR.html

regds,

aman

[alessio.letizia]

I use CUCM 7.0.1. the phone automatically takes the network parameters but does not update.

[islam.kamal]

Dear friend

Kindly go to Cisco call manager , device -device setting - device default configuration - Cisco 7912  load information assign sccp firmware .   After that restart the phone using hardware .

thank you

please rate if this will help

[Aman Soi]

Hi Letizia,

I have checked in call manager 7.1.5 and found the firmware for 7912 as CP7912080003SCCP070409A loaded .

Please look into this forum.It would help u.

https://supportforums.cisco.com/thread/280681

Please rate the post if found to be useful.

regds,

aman

[alessio.letizia]

hello, follow these steps to upgrade??