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Cisco 7925G , cisco 7975 & cisco 7965 directory services issue

shaikh ibrahim
Level 1
Level 1

   Dears , I am facing  directory issue on all of these sets excaept 7942 which is showing perfectly ..any help willl be higly appreciated.              

5 Replies 5

ronpatel
Level 8
Level 8

Hi

are you using CUCM or CME.

What firmware you are using on those phones. .

regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

i am using CUCM v 8.0..let me verify the firm ware fro phones

HI

What do you see when you press directory button on the ip phone??

Regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

In 7925G wireless phone .. it show us corporate directory after press search we found nothing.

In 7975 & 7965 phones ..when we press directory button we found only miscall received calls but there is no personel/corporate directory button.

Hi

Let me know following

1) Do you see Corporate Directory in Device>>>> Device settings>>>>> Phone service

2) What is there in directory url in enterprise parameter.

3) Have you used https for directory service in  ip phone configuration.

regards

Ronak patel

Rate helpful posts

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
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