11-23-2009 03:46 AM - edited 03-15-2019 08:33 PM
Hi Guys,
I got a RMA for my Cisco 7941, phones and did a factory setting. Now phones is showing "upgrading" nothying moves forward and none of the key is active to any changes. if anybody support me to resolve this please.
Neethan
11-23-2009 03:49 AM
You need to connect the phones to a properly configured CM, CME, or TFTP server so they can compelte the upgrade
.
11-24-2009 10:32 PM
Thanks, but the phones is now resetting after 5-10 second continuously....comeing as "Unprovisioned" ....
11-25-2009 12:22 AM
delete the entry for the phone in cucm and add it in again (do the factory reset again on the phone)
10-20-2010 12:51 PM
Seems the phone is running a SIP firmware.
Assign a DN to your phone or convert it to SCCP
Cyril
10-20-2010 01:57 PM
One year old thread, it's unlikely that the OP still waits for an answer..
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