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Cisco 7941G-GE @ CUCM 4.1

3dtgnt_ljm
Level 1
Level 1

Hi all ,

I cannot register my cisco 7941g-ge phone in cucm 4.1 , there have two device type can be selected 7941 and 7941G, but all of them cannot used .

when I click "insert" it say :  Picture 1.jpg , then an error information : Picture 2.jpg , and I tried to change the CDP to disable, but no effect . how can I do ? upgrade device packet ?

2 Replies 2

MUDIT MATHUR
Cisco Employee
Cisco Employee

Hi,

If you are facing registration issue in CUCM 4.1, this docuement might help you

https://supportforums.cisco.com/docs/DOC-3513

Thanks & Regards,

Mudit Mathur

Thanks & Regards, Mudit Mathur

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

There are a couple of known bugs related to the error warning message that you are seeing on cucm.

https://tools.cisco.com/bugsearch/bug/CSCsi52910

https://tools.cisco.com/bugsearch/bug/CSCsi88338

Please upgrade to one of the fixed versions of cucm listed in the bug details.

More info in the following post

https://supportforums.cisco.com/thread/304462

HTH

Manish