09-24-2016 04:50 AM - edited 03-17-2019 08:10 AM
Hi All,
I have been trying to upgrade Cisco 7960G phone from SCCP to SIP for some time now without luck.
First of all, I cannot find an "unlock phone" option on my 7960G phone so I can't erase the existing configuration.
There is no password set up. When I go to Settings, there are only 6 sections - last one is Security Config. CTL is not installed
I reboot SCCP phone, keep # pressed, go through 12345.... sequence, choose No.
The phone is not picking up new firmware from TFTP/CME
SIP P0S3-8-12-00
SCCP P0030801SR02- currently installed on the phone
Do I need to do a staged upgrade to this version of SIP?
Ping works between CME and IP phone.
Hope that somebody an help !
My lab set-up:
CME: version 8.1
192.168.100.254 VLAN 100
acts as TFTP/DHCP server
PoE Switch 3560
acts as router/gateway
192.168.100.253 VLAN 100
192.168.10.253 VLAN 10
Voice VLAN 10
192.168.10.0/24
Switch show run
Current configuration : 1622 bytes
!
version 12.2
no service pad
service timestamps debug uptime
service timestamps log uptime
no service password-encryption
!
hostname SW-3560
!
!
ip subnet-zero
ip routing
!
!
spanning-tree mode pvst
no spanning-tree optimize bpdu transmission
spanning-tree extend system-id
!
!
!
!
interface FastEthernet0/1
switchport access vlan 100descr CME RTR
!
interface FastEthernet0/2
!
interface FastEthernet0/3
!
interface FastEthernet0/4
switchport access vlan 100
switchport mode access
!
interface FastEthernet0/5
switchport access vlan 100
!
interface FastEthernet0/6
!
interface FastEthernet0/7
!
interface FastEthernet0/8
switchport access vlan 100
!
interface FastEthernet0/9
!
interface FastEthernet0/10
!
interface FastEthernet0/11
!
interface FastEthernet0/12
!
interface FastEthernet0/13
switchport voice vlan 10
spanning-tree portfastdescr phone-1-sccp
!
interface FastEthernet0/14
switchport voice vlan 10
shutdown
spanning-tree portfast
!
interface FastEthernet0/15
!
interface FastEthernet0/16
!
interface FastEthernet0/17
!
interface FastEthernet0/18
!
interface FastEthernet0/19
!
interface FastEthernet0/20
!
interface FastEthernet0/21
!
interface FastEthernet0/22
!
interface FastEthernet0/23
!
interface FastEthernet0/24
!
interface GigabitEthernet0/1
!
interface GigabitEthernet0/2
!
interface Vlan1
no ip address
!
interface Vlan10
ip address 192.168.10.253 255.255.255.0
ip helper-address 192.168.100.254
!
interface Vlan100
ip address 192.168.100.253 255.255.255.0
!
ip classless
ip http server
!
CME Router "show run"
Current configuration : 1966 bytes
!
! Last configuration change at 11:20:08 E Sat Sep 24 2016
!
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname RTR-VOICE2
!
boot-start-marker
boot-end-marker
!
!
! card type command needed for slot/vwic-slot 0/2
!
no aaa new-model
!
clock timezone E 0 0
!
dot11 syslog
ip source-route
!
!
ip cef
!
ip dhcp excluded-address 192.168.10.250 192.168.10.254
!
ip dhcp pool VOIP-POOL
network 192.168.10.0 255.255.255.0
option 150 ip 192.168.100.254
default-router 192.168.10.253
!
!
no ip domain lookup
no ipv6 cef
!
multilink bundle-name authenticated
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to sip
sip
registrar server expires max 600 min 60
!
!
voice register global
mode cme
source-address 192.168.100.254 port 5060
max-dn 20
max-pool 2
load 7960-7940 P0S3-8-12-00
tftp-path flash:
create profile sync 0001596893951857
!
voice register dn 1
number 2001
!
voice register pool 1
id mac 0021.5502.9014
type 7960
number 1 dn 1
description problemPhone
codec g711ulaw
!
!
!
!
voice-card 0
!
crypto pki token default removal timeout 0
!
!
!
!
license udi pid CISCO2811 sn FCZ15047EUR
license accept end user agreement
!
redundancy
!
!
interface FastEthernet0/0
ip address 192.168.100.254 255.255.255.0
duplex auto
speed auto
!
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
!
ip forward-protocol nd
no ip http server
no ip http secure-server
!
!
ip route 192.168.10.0 255.255.255.0 192.168.100.253
!
logging esm config
!
!
tftp-server flash:P0S3-8-12-00.loads
tftp-server flash:P0S3-8-12-00.sbn
!
control-plane
!
!
gatekeeper
shutdown
!
!
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
login
transport input all
!
scheduler allocate 20000 1000
ntp master
ntp server 192.168.100.254
end
CME show voice register tftp-bind
RTR-VOICE2#show voice register tftp-bind
tftp-server syncinfo.xml url flash:/syncinfo.xml
tftp-server SIPDefault.cnf url flash:/SIPDefault.cnf
tftp-server softkeyDefault_kpml.xml url flash:/softkeyDefault_kpml.xml
tftp-server softkeyDefault.xml url flash:/softkeyDefault.xml
tftp-server SIP002155029014.cnf url flash:/SIP002155029014.cnf
09-24-2016 11:20 AM
Hi,
To unlock the phone you need to press the settings button and then press **#.
Aseem
09-24-2016 11:40 PM
Hi Aseem,
Nothing happened. I tried that already!
I managed to sort it yesterday by configuring CUCM VM and the phone has picked up correct firmware almost instantly.
Thanks for your help
09-24-2016 11:23 AM
Hi,
You may refer to the link below:
http://www.cisco.com/c/en/us/support/docs/collaboration-endpoints/unified-ip-phone-7900-series/5455-handset-to-sip.html#sccptosip2
Aseem
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