06-20-2012 05:12 AM - edited 03-16-2019 11:45 AM
Hi,
I use Cisco 7961 in SIP version with headset.
How to configure phone to automatically answer calls but only when the Handset is active (only when the HEADSET LED is green).
At this moment, the phone automaticly answer a call on the Speaker too.
Best regards,
Daniel
06-20-2012 07:43 AM
Sorry, that's not how it works. If auto-answer is enabled on the Directory Number configuration page (you must specify headset or speakerphone) it will happen for every call to that DN. If you want only a subset of calls to be auto-answered then you can separate them out to different DNs (e.g. ACD calls auto-answer but direct/personal calls don't).
06-20-2012 09:59 AM
Where in the file mac.cnf I can define to automatically answer only by headset?
This is SIP version of phone.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide