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Cisco 7965G all lights on - any chance to fix or bricked?

Hello guys,

I'm having trouble with a 7965G Phone: after plugging it in, all lights turn on and stay on permanently - no flashing or blinking. The screen backlight is also on but no image displayed. Tried the usual factory reset with holding down  "#" while powering it up but phone doesn't respond to this.

Any chance to get this thing back working?

3 Replies 3

Anas Abueideh
Level 9
Level 9

Hi,

is your switch port configured correctly, the voice vlan and cdp advertisement. I think it most probably it is dead

HTH

Anas

please rate if it is helpful

Yes, other phone is working flawless on the same port.

you need to replace the phone

HTH

Anas

please rate if it is helpful

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