11-14-2014 06:03 AM - edited 03-17-2019 12:56 AM
On the CME 10.0, the voice pool shown as registered. However on the 8831 screen, it shown as "Phone not register".
I tried to reset the phone but no luck.
Any idea?
RTR#show voice register pool 1
Pool Tag 1
Config:
Mac address is AC44.F211.7E04
Type is 8831
Number list 1 : DN 1
Proxy Ip address is 0.0.0.0
Current Phone load version is Cisco-CP8831G/9.3.2
DTMF Relay is enabled, rtp-nte
Call Waiting is enabled
DnD is disabled
Video is disabled
Camera is disabled
Busy trigger per button value is 1
Description is Board Room
keep-conference is enabled
registration expires timer max is 600 and min is 60
username 3134 password 3134
kpml signal is enabled
Lpcor Type is none
blf call list is enabled
Transport type is udp
service-control mechanism is supported
registration Call ID is ac44f211-7e040008-3fd630b1-4e1699fe@10.9.204.37
Registration method: per line
Privacy feature is not configured.
Privacy button is disabled
active primary line is: 3134
contact IP address: 10.9.204.37 port 5060
Phone SIS Version: 5.2.0
GW SIS Version: 1.0.0
conference admin: no
conference add mode: all
conference drop mode: never
paging-dn: config 0 [multicast] effective 0 [multicast]
Dialpeers created:
Dial-peers for Pool 1:
dial-peer voice 40015 voip
no outbound-proxy
destination-pattern 3134$
session target ipv4:10.9.204.37:5060
session protocol sipv2
dtmf-relay rtp-nte
digit collect kpml
codec g711ulaw bytes 160
no vad
after-hours-exempt FALSE
Statistics:
Active registrations : 3
Total SIP phones registered: 15
Total Registration Statistics
Registration requests : 12
Registration success : 12
Registration failed : 0
unRegister requests : 9
unRegister success : 9
unRegister failed : 0
Attempts to register
after last unregister : 0
Last register request time : 08:29:21.415 EST Fri Nov 14 2014
Last unregister request time : 08:29:29.563 EST Fri Nov 14 2014
Register success time : 08:29:21.415 EST Fri Nov 14 2014
Unregister success time : 08:29:29.564 EST Fri Nov 14 2014
RTR#
Partly configs of the router for the phone
voice service voip
ip address trusted list
ipv4 192.9.202.0 255.255.255.0
ipv4 10.9.206.0 255.255.255.0
ipv4 10.4.93.116
ipv4 10.93.4.235
ipv4 10.93.4.116
ipv4 10.9.204.0 255.255.255.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
bind control source-interface GigabitEthernet0/2
bind media source-interface GigabitEthernet0/2
min-se 300 session-expires 300
registrar server expires max 600 min 60
transport switch udp tcp
asserted-id pai
outbound-proxy ipv4:216.221.79.202
authenticate redirecting-number
no call service stop
!
!
voice register pool-type 8831
xml-config maxNumCalls 2
xml-config busyTrigger 1
xml-config custom sshAccess 0
phoneload-support
telnet-support
num-lines 2
description Cisco IP Phone 8831
reference-pooltype 6941
!
voice register pool 1
busy-trigger-per-button 1
id mac AC44.F211.7E04
type 8831
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username 3134 password 3134
description Board Room
codec g711ulaw
no vad
01-05-2015 12:46 PM
Good Afternoon,
I am running into the same problem and ran into your Cisco post while researching how to fix my issue. I noticed in your config post you didn't list the "voice register dn _", if you don't have that in your config perhaps that may be the cause for your issue.
Also, have you tried to perform a factory reset on the phone or has your issue been resolved?
Go to: Apps > Admin Settings > Reset Settings>All
Thank you!
Diana
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