12-03-2018 07:32 PM - edited 03-17-2019 01:48 PM
Has anyone encountered an issue with the 8845 phones where the background light won't turn off? The phone has not settings to set the background screen time so I assume it will get the phone idle off setting on CUCM. Thanks!
CUCM: 9.1.2.12900-11
8845: sip8845_65.12-1-1SR1-4
Solved! Go to Solution.
12-04-2018 08:51 PM
I think we're hitting this bug.
https://quickview.cloudapps.cisco.com/quickview/bug/CSCvj55184
12-03-2018 08:50 PM
12-03-2018 09:08 PM
It happens to all 8845 phones. The phone off idle timeout on the phone is 60. I will check if there is a phone common profile.
12-04-2018 08:51 PM
I think we're hitting this bug.
https://quickview.cloudapps.cisco.com/quickview/bug/CSCvj55184
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