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Cisco 8851 Bluetooth Calling with Android Mobile Device

uchimaru8
Level 1
Level 1

I would be immensely grateful if I could get some insight as to whether there is an incompatibility between the Cisco 8851 and Android with respect to accepting and making Bluetooth calls. As I understand it, the Cisco 8851 allows for a mobile device to be paired with it via Bluetooth. The Cisco will then receive and ring when the mobile phone is called, will sync contacts with the mobile device, and should allow calling out on the mobile device number so long as it is connected. Unfortunately I am having issues doing any of those with my Pixel 7 Pro. More specifically, I am able to pair the devices and the mobile device will automatically connect. Further, the Cisco rings when a call is received on the mobile device and will accept the call but no audio will pass through (receive or transmit).

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